topic Re: Install Error in Installation & Licensing Forum

Install Error

Anonymous — Sun, 11 Aug 2019 00:51:07 GMT

I can not install the trial version of autocad. Errorcode 0 keeps popping up.

This is the setup log

[8/10/2019, 19:16:23] === Logging started: 2019/08/10 19:16:23 ===
[8/10/2019, 19:16:23] Executable: C:\Users\user\Downloads\dotNetFx45_Full_setup.exe v4.5.50709.17929
[8/10/2019, 19:16:23] --- logging level: standard ---
[8/10/2019, 19:16:23] Successfully bound to the ClusApi.dll
[8/10/2019, 19:16:23] Error 0x800706d9: Failed to open the current cluster
[8/10/2019, 19:16:23] Cluster drive map: ''
[8/10/2019, 19:16:23] Considering drive: 'C:\'...
[8/10/2019, 19:16:23] Considering drive: 'D:\'...
[8/10/2019, 19:16:23] Drive 'D:\' is rejected because of the unknown or unsuitable drive type
[8/10/2019, 19:16:23] Drive 'C:\' has been selected as the largest fixed drive
[8/10/2019, 19:16:23] Directory 'C:\1994545832fed0b24d0b\' has been selected for file extraction
[8/10/2019, 19:16:23] Extracting files to: C:\1994545832fed0b24d0b\
[8/10/2019, 19:16:24] Extraction took 313 milliseconds
[8/10/2019, 19:16:24] Executing command line: 'C:\1994545832fed0b24d0b\\Setup.exe /x86 /x64 /web'
[8/10/2019, 19:16:35] Exiting with result code: 0x0
[8/10/2019, 19:16:35] === Logging stopped: 2019/08/10 19:16:35 ===

Re: Install Error

Anonymous — Mon, 12 Aug 2019 09:38:27 GMT

How are you trying to install AutoCAD?

I would suggest clearing the temporary files folder, temporarily disabling UAC and antivirus and re-downloading the installer via Browser Download. Then run the first part of the installer (001_00X) as administrator.

Re: Install Error

srinivasarao.potla — Wed, 14 Aug 2019 21:27:47 GMT

Hi@goliathcustomhomes,

Thanks for your feedback.

How did you installed the product?

is it from accounts portal or through Autodesk desktop app?

which method you used to download the product, is it install now or browser download?

Regards,

Srinivas.