Education Licensing Problem

Anonymous — Wed, 21 Aug 2019 04:06:21 GMT

am CIO here at TAS
I have a personal education account under the email address of hudkinsd@tas.edu.tw using the name of 何德青 . It is set with 2FA on my personal mobile ending557.
I have an management account under the email address of itmanager@tas.edu.tw with the name of IT Manager. It is set up with 2FA using a departmental mobile ending 416

We are using Maya 2019 and Mudblock 2019 as trial versions on stand alone stations.

I inadvertently downloaded them under the wrong address so the licenses are now in the wrong name. How can I best move the licenses for the school from the hudkinsd@tas.edu.tw account to the itmanager@tas.edu.tw account?

Re: Education Licensing Problem

Mark.Lancaster — Wed, 21 Aug 2019 12:40:05 GMT

@Anonymous

Welcome to the Autodesk User's Community..

Never share email address here since its a world wide user public forum and doing so could lead to security issues.

Is there an issue what email address was used? Or what is your concerns?

topic Education Licensing Problem in Installation & Licensing Forum

Education Licensing Problem

Re: Education Licensing Problem