topic ReCap installation fails during initialization in Installation & Licensing Forum

ReCap installation fails during initialization

yukinorih — Tue, 27 Aug 2019 03:16:54 GMT

Hello, I tried to install ReCap Pro ver. 2019. But the installation was failed. I tried stopping antivirus and/or firewall, sign in as administrator, cleaning temp file, rebooting computer, and trying with another computer. Nothing worked.

Every time I run webinstaller, it download the setup.exe normally. But when the installer window popped up automatically, something happen and trouble report window popped up. The installer window shows it is in "initialing".

Thank you

Re: ReCap installation fails during initialization

Anonymous — Tue, 27 Aug 2019 06:31:57 GMT

Same problem for me. Any ideas ?

Re: ReCap installation fails during initialization

Mark.Lancaster — Tue, 27 Aug 2019 12:03:45 GMT

See this https://forums.autodesk.com/t5/installation-licensing/is-your-autodesk-installer-crashing-or-hanging-while/td-p/8988894