topic Re: Licensing and hijacking drawings til you sign in in Installation & Licensing Forum

Licensing and hijacking drawings til you sign in

Anonymous — Tue, 27 Aug 2019 15:41:56 GMT

Has anyone noticed that Autodesk will disable or physically alter you're drawings if you have not signed in after awhile. For example: I've had several occasions where my 1) drawings run slower and 2) certain xrefs will not load- I have an xref jpeg location does not not change and will disappear and not reload until..... I CLOSE ALL PROGRAMS AND MAGICALLY I'M ASKED TO SIGN IN TO MY ACCOUNT AND VOILA, MY XREFS AND FEATURES COME BACK.

Does anyone else think this is shady as hell? I thought I was paranoid, but it ALWAYS asks me to sign in after these issues mysteriously appear.

Philip

Re: Licensing and hijacking drawings til you sign in

RobDraw — Tue, 27 Aug 2019 16:06:34 GMT

Are you sure it's not the gremlins that live in networks?

Re: Licensing and hijacking drawings til you sign in

pendean — Tue, 27 Aug 2019 17:57:05 GMT

Where do you store these files?
Your AutoCAD version is...?
Sign into what exactly?

Otherwise... you've got something else going on my friend. Talk to your I.T. person.

Re: Licensing and hijacking drawings til you sign in

Anonymous — Tue, 27 Aug 2019 18:16:13 GMT

STORED LOCALLY (NOT A NETWORK)

AUTOCAD 2019 LT

AUTODESK WILL RANDOMLY LOCK YOU OUT OF PROGRAM UNTIL YOU ENTER A SECURITY CODE

I'll be working for days or weeks in Autocad and one day it will be slow, not load xrefs, etc. I know the fix is to restart Autocad which always requires me to log in with a security code. I know that restarting Autocad is the the fix but it is always timed with a log in request. I restart autocad every morning, when the problems occur it seems to always be connected with having to enter security code to log in. Just seemed to be too much of a correlation to be random. Just curious if any one else had this issue. Thanks .

Re: Licensing and hijacking drawings til you sign in

RobDraw — Tue, 27 Aug 2019 18:21:28 GMT

I never need to sign in to use my Autodesk products.

Re: Licensing and hijacking drawings til you sign in

Anonymous — Tue, 27 Aug 2019 19:09:10 GMT

Definitely not normal behavior. Is your Autodesk license also local to your PC, or do you pick it up from your network? If network, try using the "borrow license" method (not certain if it is still called that or not, I haven't used a network license for a long time) and then disconnect from your network. If the issue goes away, then hand the problem to your network/IT crew, because something is mis-configured there or otherwise failing.

Re: Licensing and hijacking drawings til you sign in

Anonymous — Tue, 27 Aug 2019 19:09:14 GMT

do you have any proof this is being caused by not being signed in?

if not then don't say that is what cause is without verification

Re: Licensing and hijacking drawings til you sign in

pendean — Tue, 27 Aug 2019 19:36:06 GMT

2019 is not new: is this a sudden new problem, new PC, new office location, or have you been suffering in silence for 18 months?

What security code is that please? There is no such thing AFAIK: are you sure that's not something else you are running by chance?

Are you on a month to month rental?

AutoCAD/LT does require a call home to check licensing once a month, but that's always in the background and does not require active user participation.

Do you need to install the Autodesk Licensing Service - 9.2.2.2501 - Update found in our Autodesk Account Updates page?

Let us know more.

Re: Licensing and hijacking drawings til you sign in

MoshiurRashid — Tue, 27 Aug 2019 20:37:09 GMT

One of my friends told me this problem few days ago. It is really happening then!

Re: Licensing and hijacking drawings til you sign in

RobDraw — Tue, 27 Aug 2019 20:42:04 GMT

Yes, the gremlins are real and have been around for a long time.

Seriously though, I think the OP is combining two unrelated problems into something unbelievable.

Re: Licensing and hijacking drawings til you sign in

Anonymous — Tue, 27 Aug 2019 21:31:11 GMT

You've said my butt a couple of times in these forums, just wonder why you are so snarky in your comments. It started happening when we updated to 2019 LT , yearly subscription. Which is new BTW- not everyone wants bleeding edge and we like to wait until the bugs are worked out, it is Autocad after all (that's me being snarky).

I was just putting it out there to see if anyone else was experiencing this issue.

Same Dell Precision for last 3 years. I haven't looked for update-I'll see if that makes a difference-thank you.

Re: Licensing and hijacking drawings til you sign in

RobDraw — Tue, 27 Aug 2019 21:46:52 GMT

@Anonymous wrote:
You've said my butt a couple of times...

LOL!

I'm quoting this for two reasons.

1st: I couldn't just let this one lie there without saying something. Especially since it was your opening line.

2nd: What does that even mean?

Re: Licensing and hijacking drawings til you sign in

Anonymous — Tue, 27 Aug 2019 22:02:13 GMT

It means that I've posted here several times when I've been stumped with AutoCad and you've given great advice. A couple of times it has "saved my butt" as I was scrambling to beat deadlines.

Just realized this wasn't posted by Pendean- I hate threads....LOL

Re: Licensing and hijacking drawings til you sign in

RobDraw — Tue, 27 Aug 2019 22:06:22 GMT

... and sometimes typos are really funny.

Re: Licensing and hijacking drawings til you sign in

Anonymous — Tue, 27 Aug 2019 22:45:13 GMT

LOL- it just went to a dark, dark place....

Re: Licensing and hijacking drawings til you sign in

Mark.Lancaster — Wed, 28 Aug 2019 11:50:10 GMT

@Anonymous

Reading this forum posting not sure if you are still faced with the issue or its been resolved..

But when you say security code, are you talking about the security code that is sent to a mobile device to confirm its you trying to log into your Autodesk Account?

if you don't log in or have access to internet past a 30 day period, yes the product is going to stop working until you verify your account. However I'm thinking you also have other issues that may be happening at the same time and causes you to think their related. In no way is Autodesk doing this to you.. Yes you may have issues going on with the software but Autodesk is not magically preventing you from working with your drawings because you didn't enter a code. Let's deal with the security code first if you're still having issues. So please answer my question regarding the security code.

Re: Licensing and hijacking drawings til you sign in

pendean — Wed, 28 Aug 2019 13:19:29 GMT

You are good at not answering questions LOL
Now that's snarky, everything before it was just asking questions, and it does turn out you have been suffering in silence for 18-months.

So, I think you are now talking about the dual authentication process, where you get a code on your phone because your license file on your PC is getting trashed. Is that what you are trying to explain?

Re: Licensing and hijacking drawings til you sign in

Anonymous — Thu, 19 Sep 2019 14:35:05 GMT

No requests for authenticating account in last couple of weeks-so not sure what was going on. Thank you all for your responses