topic Re: Revit 2024: "Failed to initialize DownloadManager!" in Installation & Licensing Forum

Revit 2024: "Failed to initialize DownloadManager!"

walter_beamer — Wed, 25 Oct 2023 16:25:01 GMT

I am attempting to install Revit 2024. I downloaded the Autodesk_Revit_2024_CWB_install.exe file and double clicked it which from what I can understand is meant to run the Autodesk Create Installer, but instead I get a "Failed to initialize DownloadManager!" error and the process stops.

What are the next steps required to get this issue resolved?

Re: Revit 2024: "Failed to initialize DownloadManager!"

Anonymous — Wed, 25 Oct 2023 17:04:33 GMT

https://www.autodesk.com/support/technical/article/caas/sfdcarticles/sfdcarticles/Failed-to-initialize-Download-Manager-when-trying-to-install-Autodesk-software.html

Re: Revit 2024: "Failed to initialize DownloadManager!"

walter_beamer — Wed, 25 Oct 2023 18:55:13 GMT

The above link does not resolve my issue. The Autodesk Access Service Host is running on my system and I still get the same "Failed to initialize DownloadManager!" error.

Re: Revit 2024: "Failed to initialize DownloadManager!"

walter_beamer — Wed, 25 Oct 2023 20:00:00 GMT

It should be noted that the above described issue occurs when I try to use the following file:

Create_Installer_RVT_2024_English_WIN64.exe

If I try to use the Autodesk_Revit_2024_ML_setup_webinstall.exe file I get a "7-Zip Error".

I have consulted with the 7-Zip Error thread on the forum, but none of it seems applicable to my issue.

Re: Revit 2024: "Failed to initialize DownloadManager!"

mdavis22569 — Thu, 26 Oct 2023 14:17:08 GMT

@walter_beamer

Try this:

P1:

https://efulfillment.autodesk.com/NetSWDLD/2024/RVT/E7F68AA6-4954-3ACE-8543-D2FCC9B0A356/SFX/Revit_2024_G1_Win_64bit_dlm_001_005.sfx.exe

P2:

https://efulfillment.autodesk.com/NetSWDLD/2024/RVT/E7F68AA6-4954-3ACE-8543-D2FCC9B0A356/SFX/Revit_2024_G1_Win_64bit_dlm_002_005.sfx.exe

P3:

https://efulfillment.autodesk.com/NetSWDLD/2024/RVT/E7F68AA6-4954-3ACE-8543-D2FCC9B0A356/SFX/Revit_2024_G1_Win_64bit_dlm_003_005.sfx.exe

P4:

https://efulfillment.autodesk.com/NetSWDLD/2024/RVT/E7F68AA6-4954-3ACE-8543-D2FCC9B0A356/SFX/Revit_2024_G1_Win_64bit_dlm_004_005.sfx.exe

P5:

https://efulfillment.autodesk.com/NetSWDLD/2024/RVT/E7F68AA6-4954-3ACE-8543-D2FCC9B0A356/SFX/Revit_2024_G1_Win_64bit_dlm_005_005.sfx.exe

Re: Revit 2024: "Failed to initialize DownloadManager!"

walter_beamer — Thu, 26 Oct 2023 02:28:23 GMT

The links in the above reply reference P1,P2,P3,P4,P5, but the files are P1(x4) and P5. Can you please resend p2-p4?

Re: Revit 2024: "Failed to initialize DownloadManager!"

mdavis22569 — Thu, 26 Oct 2023 14:18:27 GMT

Grab them from here .. it's acting up my apologies

https://forums.autodesk.com/t5/installation-licensing/2024-product-download-links/td-p/11835996/highlight/true/page/2https://forums.autodesk.com/t5/installation-licensing/2024-product-download-links/m-p/11835996/highlight/true#M271710

Revit 2024:

P1:

https://efulfillment.autodesk.com/NetSWDLD/2024/RVT/E7F68AA6-4954-3ACE-8543-D2FCC9B0A356/SFX/Revit_2...

P2:

https://efulfillment.autodesk.com/NetSWDLD/2024/RVT/E7F68AA6-4954-3ACE-8543-D2FCC9B0A356/SFX/Revit_2...

P3:

https://efulfillment.autodesk.com/NetSWDLD/2024/RVT/E7F68AA6-4954-3ACE-8543-D2FCC9B0A356/SFX/Revit_2...

P4:

https://efulfillment.autodesk.com/NetSWDLD/2024/RVT/E7F68AA6-4954-3ACE-8543-D2FCC9B0A356/SFX/Revit_2...

P5:

https://efulfillment.autodesk.com/NetSWDLD/2024/RVT/E7F68AA6-4954-3ACE-8543-D2FCC9B0A356/SFX/Revit_2...

Re: Revit 2024: "Failed to initialize DownloadManager!"

walter_beamer — Thu, 26 Oct 2023 17:45:28 GMT

Hi Mike, Thanks for the revised link. I downloaded all 5 of the files and then ran #1. It failed to get past 3% and ended with an Install error, Error-9.

The "How do I fix this?" link is broken and leads to a 404 Error

Am I doing something wrong? Any other ideas?

Re: Revit 2024: "Failed to initialize DownloadManager!"

mdavis22569 — Thu, 26 Oct 2023 17:49:11 GMT

That sounds like a missing Windows update:

https://www.autodesk.com/support/technical/article/caas/sfdcarticles/sfdcarticles/The-install-couldn-t-finish-Error-9-when-installing-Autodesk-2022-software.html

Any pending updates? What's the current build of Windows? Can you share the Winver?

Re: Revit 2024: "Failed to initialize DownloadManager!"

walter_beamer — Thu, 26 Oct 2023 17:54:53 GMT

Windows Update says I'm current.

I'm running Windows 10 Pro Ver 22H2 Build 19045.3570

Re: Revit 2024: "Failed to initialize DownloadManager!"

mdavis22569 — Thu, 26 Oct 2023 17:58:10 GMT

I'm still looking at something PC related .. I use those installers (as do others) numerous times a week if not numerous times daily.

Nothing wrong with those installers.

So we need to go backwards:

Let's clean out the %temp% folder.

Let's run the Microsoft FixIt tool ..

Maybe a new Windows Temporary profile

Re: Revit 2024: "Failed to initialize DownloadManager!"

walter_beamer — Thu, 26 Oct 2023 18:05:06 GMT

I am not familiar with the Microsoft FixIt tool.

Re: Revit 2024: "Failed to initialize DownloadManager!"

mdavis22569 — Thu, 26 Oct 2023 18:19:00 GMT

https://support.microsoft.com/en-gb/topic/fix-problems-that-block-programs-from-being-installed-or-removed-cca7d1b6-65a9-3d98-426b-e9f927e1eb4d

Re: Revit 2024: "Failed to initialize DownloadManager!"

walter_beamer — Thu, 26 Oct 2023 20:15:54 GMT

The Troubleshooting program was not able to identify the issue.

Re: Revit 2024: "Failed to initialize DownloadManager!"

mdavis22569 — Thu, 26 Oct 2023 22:07:01 GMT

Let it finish .. and then retry.

Delete everything prior from C:\Autodesk

Clean out the %temp% folder

Clean out the C:\download except for the 5 downloads. Re-extract it.

I'd consider a different Windows profile to test too.

Re: Revit 2024: "Failed to initialize DownloadManager!"

walter_beamer — Fri, 27 Oct 2023 14:38:37 GMT

Mike,

Can you please clarify what is intended by %temp% folder? Is it the C:\Windows\Temp or the

C:\Users\profile\AppData\Local\Temp folder or something else?

Re: Revit 2024: "Failed to initialize DownloadManager!"

mdavis22569 — Fri, 27 Oct 2023 14:44:42 GMT

put %temp% in the Windows Explorer and it'll bring it up

or put it in the Search for the Windows box.

Re: Revit 2024: "Failed to initialize DownloadManager!"

walter_beamer — Fri, 27 Oct 2023 19:17:14 GMT

I Deleted everything in the C:\Autodesk Folder

I Deleted everything in the %temp% folder

I Deleted everything in C:\download and then redownloaded the 5 downloads.

I Re-extract the installer by clicking on file 1 of 5 and it extracted everything into C:\Autodesk\Revit_2024_G1_Win_64bit_dlm and the installer began.

It again failed and presents the Install Error -9 message as it did above.

What else can be done?

Re: Revit 2024: "Failed to initialize DownloadManager!"

pendean — Fri, 27 Oct 2023 19:40:25 GMT

@walter_beamer logout as you then log back into your PC as an all-new user with full admin rights.
When you are ready to install the software, right-click on the first installer file you downloaded and select RUN AS ADMINISTRATOR.

Best of luck.

Re: Revit 2024: "Failed to initialize DownloadManager!"

walter_beamer — Fri, 27 Oct 2023 23:06:14 GMT

That finally did it. Thank you.