topic Re: Autodesk Inventor 2020 Installation Failure due to error code 1603 in Installation & Licensing Forum

Autodesk Inventor 2020 Installation Failure due to error code 1603

Anonymous — Fri, 25 Oct 2019 16:34:59 GMT

I have been trying to install Autodesk inventor and keep receiving the error code 1603. Can anyone suggest a way I could fix this.

end of installation logInstallation log:
2019/10/25:17:23:09 charl DESKTOP-UM7587E Notify info ADSKAPP readerWriterStreamThread is stopping and download state is: 536870918 . https://efulfillment.autodesk.com/NetSWDLD/2020/INVPROSA/D6156F59-2F22-4AB0-A9C0-C2D2C6E9D1EA/WI/{F9CF3D54-3C8A-44D3-9730-099AC2DC2448}/ADSKAPP_x86.tar.lzma2?authparam=1574612563_3fb03ff9618d7f3163470d497b7de108&SESSION_ID=a1b3g000000he36AAA
2019/10/25:17:23:09 charl DESKTOP-UM7587E Notify info ADSKAPP readerWriterStreamThread exited with status code: (0) https://efulfillment.autodesk.com/NetSWDLD/2020/INVPROSA/D6156F59-2F22-4AB0-A9C0-C2D2C6E9D1EA/WI/{F9CF3D54-3C8A-44D3-9730-099AC2DC2448}/ADSKAPP_x86.tar.lzma2?authparam=1574612563_3fb03ff9618d7f3163470d497b7de108&SESSION_ID=a1b3g000000he36AAA
2019/10/25:17:23:09 charl DESKTOP-UM7587E Notify info DCLIBRARY readerStreamThread is exiting or aborting. https://efulfillment.autodesk.com/NetSWDLD/2020/INVPROSA/D6156F59-2F22-4AB0-A9C0-C2D2C6E9D1EA/WI/{F9CF3D54-3C8A-44D3-9730-099AC2DC2448}/DCLIBRARY.tar.lzma2?authparam=1574611829_edcc34ca5a975df93b80b1965c3d0dfc&SESSION_ID=a1b3g000000he36AAA
2019/10/25:17:23:09 charl DESKTOP-UM7587E Notify info DCLIBRARY readerStreamThread exited with status code: (1114) https://efulfillment.autodesk.com/NetSWDLD/2020/INVPROSA/D6156F59-2F22-4AB0-A9C0-C2D2C6E9D1EA/WI/{F9CF3D54-3C8A-44D3-9730-099AC2DC2448}/DCLIBRARY.tar.lzma2?authparam=1574611829_edcc34ca5a975df93b80b1965c3d0dfc&SESSION_ID=a1b3g000000he36AAA
2019/10/25:17:23:09 charl DESKTOP-UM7587E Notify info ADSKAPP readerStreamThread is exiting or aborting. https://efulfillment.autodesk.com/NetSWDLD/2020/INVPROSA/D6156F59-2F22-4AB0-A9C0-C2D2C6E9D1EA/WI/{F9CF3D54-3C8A-44D3-9730-099AC2DC2448}/ADSKAPP_x86.tar.lzma2?authparam=1574612563_3fb03ff9618d7f3163470d497b7de108&SESSION_ID=a1b3g000000he36AAA
2019/10/25:17:23:09 charl DESKTOP-UM7587E Download Play SOLUTION_PROVIDER_PACKAGE https://emsfs.autodesk.com/utility/SolutionFramework/FY19/SolutionProvider.exe
2019/10/25:17:23:09 charl DESKTOP-UM7587E Notify info ADSKAPP readerStreamThread exited with status code: (1114) https://efulfillment.autodesk.com/NetSWDLD/2020/INVPROSA/D6156F59-2F22-4AB0-A9C0-C2D2C6E9D1EA/WI/{F9CF3D54-3C8A-44D3-9730-099AC2DC2448}/ADSKAPP_x86.tar.lzma2?authparam=1574612563_3fb03ff9618d7f3163470d497b7de108&SESSION_ID=a1b3g000000he36AAA
2019/10/25:17:23:09 charl DESKTOP-UM7587E Failed to Download solution Stub: 259
2019/10/25:17:23:09 charl DESKTOP-UM7587E Notify play SOLUTION_PROVIDER_PACKAGE https://emsfs.autodesk.com/utility/SolutionFramework/FY19/SolutionProvider.exe
2019/10/25:17:23:09 charl DESKTOP-UM7587E Notify info SOLUTION_PROVIDER_PACKAGE 1001(download started) https://emsfs.autodesk.com/utility/SolutionFramework/FY19/SolutionProvider.exe
2019/10/25:17:23:09 charl DESKTOP-UM7587E Notify info SOLUTION_PROVIDER_PACKAGE 1003(unpackage started) https://emsfs.autodesk.com/utility/SolutionFramework/FY19/SolutionProvider.exe
2019/10/25:17:23:09 charl DESKTOP-UM7587E verifyCertificates The file "C:\Users\charl\AppData\Local\Temp\_AI2191.tmp\Setup\SolutionProvider.dll" is signed.
2019/10/25:17:23:09 charl DESKTOP-UM7587E CertFindCertificateInStore C:\Users\charl\AppData\Local\Temp\_AI2191.tmp\Setup\SolutionProvider.dll Succeeded
2019/10/25:17:23:09 charl DESKTOP-UM7587E Download Aborted DCLIBRARY https://efulfillment.autodesk.com/NetSWDLD/2020/INVPROSA/D6156F59-2F22-4AB0-A9C0-C2D2C6E9D1EA/WI/{F9CF3D54-3C8A-44D3-9730-099AC2DC2448}/DCLIBRARY.tar.lzma2?authparam=1574611829_edcc34ca5a975df93b80b1965c3d0dfc&SESSION_ID=a1b3g000000he36AAA
2019/10/25:17:23:09 charl DESKTOP-UM7587E CWebUtil::EndDownload: suspicious state detected. download thread is still active.2019/10/25:17:23:09 charl DESKTOP-UM7587E Notify aborted DCLIBRARY https://efulfillment.autodesk.com/NetSWDLD/2020/INVPROSA/D6156F59-2F22-4AB0-A9C0-C2D2C6E9D1EA/WI/{F9CF3D54-3C8A-44D3-9730-099AC2DC2448}/DCLIBRARY.tar.lzma2?authparam=1574611829_edcc34ca5a975df93b80b1965c3d0dfc&SESSION_ID=a1b3g000000he36AAA
2019/10/25:17:23:09 charl DESKTOP-UM7587E Notify info DWGTRUEVIEW readerStreamThread is exiting or aborting. https://efulfillment.autodesk.com/NetSWDLD/2020/INVPROSA/D6156F59-2F22-4AB0-A9C0-C2D2C6E9D1EA/WI/{F9CF3D54-3C8A-44D3-9730-099AC2DC2448}/DWGTRUEVIEW_x64.tar.lzma2?authparam=1574612563_aa88d70a7b5f28e0d15714611e4900dc&SESSION_ID=a1b3g000000he36AAA
2019/10/25:17:23:09 charl DESKTOP-UM7587E Notify info DWGTRUEVIEW readerStreamThread exited with status code: (1114) https://efulfillment.autodesk.com/NetSWDLD/2020/INVPROSA/D6156F59-2F22-4AB0-A9C0-C2D2C6E9D1EA/WI/{F9CF3D54-3C8A-44D3-9730-099AC2DC2448}/DWGTRUEVIEW_x64.tar.lzma2?authparam=1574612563_aa88d70a7b5f28e0d15714611e4900dc&SESSION_ID=a1b3g000000he36AAA
2019/10/25:17:23:09 charl DESKTOP-UM7587E AnalyzeInstallFailure() for log file: C:\Users\charl\AppData\Local\Temp\Inventor2020Install.log
2019/10/25:17:23:09 charl DESKTOP-UM7587E AnalyzeInstallFailure() GetErrorontext returned: Error Context CustomAction licIsSvcUpgraded.8B858D99_2C63_4281_AE43_6782314CCC1B returned actual error code 1603 (note this may not be 100% accurate if translation happened inside sandbox)
MSI (s) (8C:D8) [17:23:07:960]: Note: 1: 2265 2: 3: -2147287035
MSI (s) (8C:D8) [17:23:07:960]: Machine policy value 'DisableRollback' is 0
MSI (s) (8C:D8) [17:23:07:960]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2
Action ended 17:23:07: licIsSvcUpgraded.8B858D99_2C63_4281_AE43_6782314CCC1B. Return value 3.
MSI (s) (8C:D8) [17:23:07:961]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2
MSI (s) (8C:D8) [17:23:07:962]: No System Restore sequence number for this installation.
MSI (s) (8C:D8) [17:23:07:962]: Unlocking Server

2019/10/25:17:23:09 charl DESKTOP-UM7587E AnalyzeInstallFailure() GetErrorContext returned: Error String fatal error
2019/10/25:17:23:09 charl DESKTOP-UM7587E AnalyzeInstallFailure() QueryAknURL returned: AKN Article https://knowledge.autodesk.com/search?p=INVPROSA&search=fatal error&sort=score&page=1&v=2020
2019/10/25:17:23:09 charl DESKTOP-UM7587E AnalyzeInstallFailure() error 28672 mapping not found in error.xml
2019/10/25:17:23:09 charl DESKTOP-UM7587E Rollback: Autodesk Licensing component is exe :Ignored Rollback.
2019/10/25:17:23:09 charl DESKTOP-UM7587E Rollback: Universal C Runtime (KB3118401) component is exe :Ignored Rollback.
2019/10/25:17:23:09 charl DESKTOP-UM7587E Rollback: Microsoft Visual C++ 2013 Redistributable (x64) component is exe :Ignored Rollback.
2019/10/25:17:23:09 charl DESKTOP-UM7587E Rollback: Microsoft Visual C++ 2013 Redistributable (x86) component is exe :Ignored Rollback.
2019/10/25:17:23:09 charl DESKTOP-UM7587E Download Aborted ADSKAPP https://efulfillment.autodesk.com/NetSWDLD/2020/INVPROSA/D6156F59-2F22-4AB0-A9C0-C2D2C6E9D1EA/WI/{F9CF3D54-3C8A-44D3-9730-099AC2DC2448}/ADSKAPP_x86.tar.lzma2?authparam=1574612563_3fb03ff9618d7f3163470d497b7de108&SESSION_ID=a1b3g000000he36AAA
2019/10/25:17:23:09 charl DESKTOP-UM7587E CWebUtil::EndDownload: suspicious state detected. download thread is still active.2019/10/25:17:23:09 charl DESKTOP-UM7587E Notify aborted ADSKAPP https://efulfillment.autodesk.com/NetSWDLD/2020/INVPROSA/D6156F59-2F22-4AB0-A9C0-C2D2C6E9D1EA/WI/{F9CF3D54-3C8A-44D3-9730-099AC2DC2448}/ADSKAPP_x86.tar.lzma2?authparam=1574612563_3fb03ff9618d7f3163470d497b7de108&SESSION_ID=a1b3g000000he36AAA

Re: Autodesk Inventor 2020 Installation Failure due to error code 1603

Anonymous — Mon, 28 Oct 2019 14:20:52 GMT

Not sure if you are still having this issue but was that when trying via Install Now?

It's best to use the Browser Download method.

Before you do that, clear out your %temp% folder and first download the latest licensing update.

Also check out this article on how to Prepare to Install.

Re: Autodesk Inventor 2020 Installation Failure due to error code 1603

srinivasarao.potla — Mon, 28 Oct 2019 16:55:18 GMT

Hi@charliesrubbishspam,

Thanks for your feedback.

Please delete the download files from download folder and from c:\autodesk and then try to install licensing component.

https://knowledge.autodesk.com/support/autocad/troubleshooting/caas/sfdcarticles/sfdcarticles/Error-...

Restart the system and re-install the product.

Regards,

Srinivas.