topic Re: Changes SSD then my serial Number not use. in Installation & Licensing Forum

Changes SSD then my serial Number not use.

Cucu_Setiawan — Wed, 27 Nov 2019 04:18:37 GMT

Hallo All
Because the SSD has been replaced, I can't use the serial number.

I can't transfer the license because the SSD is gone.

Can anyone help me with this problem?

Anonymous — Wed, 27 Nov 2019 10:12:41 GMT

What license do you have? Standalone perpetual/subscription? Which product and version?

For subscription products that you have the installation media for, just install and activate from scratch as you did the 1st time.

For perpetual licenses you might need to request a manual activation code from AVA, provided that the product activation is still supported for your version.

mdavis22569 — Wed, 27 Nov 2019 11:42:47 GMT

What happens if you just try to activate it on the new PC?

Make sure if you have a Serial number or if it's changed over to a Sign In activation (if you're on subscription)

Cucu_Setiawan — Thu, 28 Nov 2019 01:46:25 GMT

My laptop is not replaced, only the SSD that I replaced.
Thank you, you are right maybe I am wrong serial number input.

Cucu_Setiawan — Thu, 28 Nov 2019 01:49:13 GMT

My laptop is not replaced, only the SSD that I replaced.
Thank you, I think it's wrong to input the serial number.