topic Re: Autodesk License Service remove/reinstall in Installation & Licensing Forum

Autodesk License Service remove/reinstall

Anonymous — Thu, 12 Dec 2019 15:49:28 GMT

I would like to uninstall entirely the License Service for 2020 products and start fresh but it only offers repair/change with no options when you click them. The go through an automated loading dialog and nothing changes. I get the message that the licensing service failed to run or is improperly installed. I've followed as many of the instructions as I can for correcting this (uninstalling, reinstalling, clean install, deleting registry filed and misc leftover filed after uninstalling) and nothing has worked. The software is listed as Autodesk License Service (x64) - 3.1 & 7.1.4 I have previous years' versions and can't really afford the time to uninstall and delete all old versions as each one has 5-10 parts and this computer has 2017-2019 products.

Please provide a way of completely removing 2020 products and licensing so I can attempt once again to install Revit 2020 which I currently need for a particular client/project.

Re: Autodesk License Service remove/reinstall

Mark.Lancaster — Thu, 12 Dec 2019 16:29:17 GMT

@Anonymous

The 2020 licensing mechanism is uninstalled using the uninstall tool located here: C:\Program Files (x86)\Common Files\Autodesk Shared\AdskLicensing

Right mouse click on the uninstall.exe and select run as admin.

Re: Autodesk License Service remove/reinstall

Anonymous — Fri, 13 Dec 2019 13:25:51 GMT

There is no Autodesk Shared file nor an uninstall executable within any of the 4 different folder path locations(program files, program files(x86), programdata, user/##/appdata) for the service.

My issue was solve by allowing an Autodesk tech. control my computer for 30 mins, manually resetting the license service to behave as if it was the first time I had ever used the software. After that, removing and reinstalling the single sign on app fixed the issue.

Thank you for your suggestion though.

Re: Autodesk License Service remove/reinstall

Anonymous — Tue, 01 Jun 2021 20:05:46 GMT

I uninstalled it and my Revit broke. How can I reinstall it?