topic Re: Maya 2019 Install issue in Installation & Licensing Forum

Maya 2019 Install issue

libby_bass — Mon, 13 Jan 2020 16:56:33 GMT

I cannot install Maya 2019 as I keep getting errors of missing .dll files. Please see the attachment.

I have tried all the download methods and disabled pop-up blocker.

Mark.Lancaster — Mon, 13 Jan 2020 18:25:07 GMT

That's not a normal Maya or Autodesk installation Window.

Also I can't see behind the message... Where did you get your installation files from?

natasha.l — Mon, 13 Jan 2020 20:58:05 GMT

Please follow the steps listed below to try & resolve this is issue. That error is related to Microsoft permissions on the system.

Conduct a Clean Uninstall of the previous installation & use the MSfixitTool to complete it
Reboot the computer, make sure apps are not auto running in the background
Log in as Administrator (check your permissions, full control) or create a new profile
Make sure you have an uninterrupted & high-speed connection to the internet
Clean out the TEMP folder. To open the TEMP folder, type %TEMP% in the address bar of Windows Start Menu and hit Enter (Windows)
Temporarily disable security settings like Antivirus, Firewall & UAC on your Windows operating system
Use the Browser Download Method in your Autodesk Account or via the AVA | Autodesk Virtual Agent (download all the parts)

Please "Accept Solution" if a reply or replies have helped resolve the issue or answered your question, to help others in the community.

natasha.l — Wed, 15 Jan 2020 01:06:01 GMT

Please let us know how its going. The suggestions listed should have helped you resolve this issue.

Please "Accept Solution" if a reply or replies have helped resolve the issue or answered your question, to help others in the community.