topic Fusion 360 not automatically updating in Installation & Licensing Forum

Fusion 360 not automatically updating

weasdown — Mon, 02 Mar 2020 16:40:53 GMT

Since about December, Fusion 360 has not been automatically updating on my laptop to the latest version. I've tried doing an automatic clean uninstall of Fusion then reinstall from the website, but that's not fixed it. I'm currently on version 2.0.7421 with a Fusion 360, Student license.

Thanks.

Re: Fusion 360 not automatically updating

Mark.Lancaster — Mon, 02 Mar 2020 17:17:03 GMT

@weasdown

So are you saying even with uninstall it and install it again, its still using an older version?

Re: Fusion 360 not automatically updating

weasdown — Mon, 02 Mar 2020 17:21:30 GMT

No, if I uninstall then install a fresh copy from the website, it will use that new version, but it doesn't automatically update the installed version when a new version gets pushed out to users.

Re: Fusion 360 not automatically updating

Mark.Lancaster — Mon, 02 Mar 2020 17:28:00 GMT

@weasdown

Thanks for the clarification.

Have you reviewed this https://knowledge.autodesk.com/support/fusion-360/learn-explore/caas/sfdcarticles/sfdcarticles/Fusion-360-failed-to-update.html

Re: Fusion 360 not automatically updating

weasdown — Mon, 02 Mar 2020 17:38:35 GMT

Thanks. There does seem to be one line of note in the log file:

2020-02-06 10:20:51,425 - MainProcess(5244) - ThreadPoolExecutor-1_0 - adsk.dls.streamer.process - WARNING :: Failed to copy files from C:\Users\weasd\AppData\Local\Temp\7zS2FA3.tmp\lib to C:\Users\weasd\AppData\Local\Autodesk\webdeploy\meta\streamer\20191031110444 because of <class 'FileNotFoundError'>.

I haven't changed any permissions on that folder, so shall I try uninstalling Fusion, deleting the Autodesk folder and reinstalling?

Re: Fusion 360 not automatically updating

weasdown — Tue, 03 Mar 2020 10:45:45 GMT

It seems this may have been relating to my student license expiring since I've graduated from my previous university. I have moved to another university so have sent in a request on the contact form to get the university changed so I can install Fusion.

Re: Fusion 360 not automatically updating

weasdown — Tue, 10 Mar 2020 10:02:15 GMT

Despite my education license being renewed, Fusion isn't updating to the March 2020 version that's just been released. Any ideas of how to solve this?