topic Re: A software problem has caused Autodesk CFD to close unexpectedly in Installation & Licensing Forum

A software problem has caused Autodesk CFD to close unexpectedly

Anonymous — Wed, 25 Mar 2020 18:56:34 GMT

It seems like I can't get CFD2019 to open a model.

I downloaded CFD 2019 (Browser Download), it installed fine. The app launches fine, but when I tried to open one the tutorials (electronics model), CFD 2019 closes unexpectedly. See attached file

I have:

-Dell Precision M6600 - 64 bit

-16 GB of RAM

-Running Win 7

-Graphics. NVIDIA Quadro 3000M

Any help is greatly appreciated.

Thanks.

Re: A software problem has caused Autodesk CFD to close unexpectedly

benoit.neu-faber — Wed, 25 Mar 2020 20:00:13 GMT

Hi Viny,

Do you have the files of the tutorial models on a local drive ?

If the files are located on a network drive this can create issues.

Benoit

Re: A software problem has caused Autodesk CFD to close unexpectedly

Anonymous — Wed, 25 Mar 2020 20:04:02 GMT

No. All the files are on the local hard drive.

Re: A software problem has caused Autodesk CFD to close unexpectedly

benoit.neu-faber — Wed, 25 Mar 2020 20:07:38 GMT

Can you check the product information,

Do you have installed the latest version : 19.2 ?

Re: A software problem has caused Autodesk CFD to close unexpectedly

benoit.neu-faber — Wed, 25 Mar 2020 20:10:10 GMT

You can download it : https://manage.autodesk.com

Re: A software problem has caused Autodesk CFD to close unexpectedly

Anonymous — Wed, 25 Mar 2020 20:54:37 GMT

I got 19.2, I just downloaded it yesterday.

Re: A software problem has caused Autodesk CFD to close unexpectedly

KakaSungura — Sat, 28 Mar 2020 02:51:36 GMT

I experienced something like this a while back.

Did you open the tutorial model from within Inventor? Also, do you have other Addins in Inventor, other than the ones that come pre-installed?

Re: A software problem has caused Autodesk CFD to close unexpectedly

Anonymous — Mon, 30 Mar 2020 23:07:39 GMT

No, I did not use Inventor, I am using Autodesk CFD as stand alone. Then import the geometry.

Thanks.

Re: A software problem has caused Autodesk CFD to close unexpectedly

Anonymous — Wed, 01 Apr 2020 03:51:13 GMT

Anybody came across this issue, I am still searching for a fix, so far no luck.....Thanks.

Re: A software problem has caused Autodesk CFD to close unexpectedly

Anonymous — Wed, 08 Jul 2020 11:54:51 GMT

Hello,

I just had the same issue with Autodesk CFD yesterday. I looked for answers on this forum but no luck. I tried the following that fixed the issue.

Go to your users folder C:\Users\UserNameFolder\AppData\Local and delete folders related to Autodesk and Temp folders do the same from Roaming directory.

I was able to get Autodesk CFD 2018.2 to launch again.

Hope this approach will work with your Autodesk CFD as well

Take care,

Re: A software problem has caused Autodesk CFD to close unexpectedly

Anonymous — Fri, 16 Jul 2021 17:20:30 GMT

Thanks for your comment. But Could you please be more specific? delete what? exactly what should be deleted/removed? thanks.