topic Re: Did not receive serial number or product key in Installation & Licensing Forum

Did not receive serial number or product key

cwwan00 — Wed, 29 Apr 2020 02:48:31 GMT

order and billing information:

Order Number: xxx-xxxxxxxx
Order Date: 27 April 2020

Product SKU: 057M1-WW3167-T467
Product Name: AutoCAD LT 3 Year Subscription (Auto-Renewal)
Qty Ordered: 1

Please help.

vahn.chua — Wed, 29 Apr 2020 03:31:03 GMT

Welcome to Autodesk Community.

Have you checked your Autodesk Account?

Nowadays, customers just need to Sign-In for the license activation (i.e. no serial number needed).

Double check your product in Autodesk account, and see what type of license provided for you (i.e. serial number / sign-in only).

Please select the Accept as Solution button if my post solves your issue or answers your question.

cwwan00 — Wed, 29 Apr 2020 05:11:57 GMT

Thank you!