topic Re: Won't Download in Installation & Licensing Forum

Unable to download SketchBook on Samsung Galaxy Book 2

Anonymous — Tue, 14 Jul 2020 16:01:38 GMT

Hello there,

I want to download the SketchBook onto my Samsung Galaxy Book 2 but it won't let me. It has the 64-bit, and I have tried to download it from Microsoft store. And it won't work, I don't know what I need nor how to get it otherwise.

Regards if you can help

@Anonymous

Topic Title has been changed for better findability by @Tiana_Y. Original: Wont Download

Re: Won't Download

DarrenP — Mon, 13 Jul 2020 13:00:13 GMT

what does won't work mean?

system requirements are here: https://knowledge.autodesk.com/support/sketchbook-products/troubleshooting/caas/sfdcarticles/sfdcarticles/System-requirements-for-Autodesk-SketchBook-Pro.html

Re: Won't Download

mdavis22569 — Mon, 13 Jul 2020 14:24:46 GMT

@Anonymous

Have you tried downloading it from here?

https://sketchbook.com/

https://sketchbook.com/thankyou

Re: Won't Download

Tiana_Y — Tue, 14 Jul 2020 15:56:58 GMT

Hi @Anonymous,

Welcome to the Autodesk Community, and thank you for posting your question here in the Installation and Licensing forum! I just wanted to check in and see if the information that @mdavis22569 and @DarrenP provided helped answer your question or if you still need assistance with this issue?

If one or more of these posts helped answer your question, please click Accept as Solution on the posts that helped you so others in the community can find them easily.

Re: Won't Download

Anonymous — Wed, 15 Jul 2020 03:25:29 GMT

Hi there,
I just realized that I don't have enough memory so that might've been the
reason, they have eloped my realizing it.
Cheers!

Re: Won't Download

mdavis22569 — Wed, 15 Jul 2020 10:39:30 GMT

@Anonymous ... all set up and running?

Re: Won't Download

Anonymous — Wed, 15 Jul 2020 14:00:29 GMT

... no (.__.)