topic Re: Building MultiUser Revit 2021.1 Deplyment from Accounts page - Fails with specific extension selected in Installation & Licensing Forum

Building MultiUser Revit 2021.1 Deplyment from Accounts page - Fails with specific extension selected

Partenheimer — Mon, 24 Aug 2020 23:21:21 GMT

Hello,

I'm testing out the new Deployment creation for Revit on Autodesk Account. For the most part, its working as expected unless I add "Revit InfraWorks Updater 2021.1" to my list of extensions to install. If I leave that extension unchecked, there is no error.

But...Even when that is the only extension I select, deployment creation errors out.

Has anyone else encountered this?

Obviously, my connection is fine since deselecting the InfraWorks extension results in a successful deployment creation.

Regards,

Michael Partenheimer

Re: Building MultiUser Revit 2021.1 Deplyment from Accounts page - Fails with specific extension selected

natasha.l — Tue, 25 Aug 2020 00:15:27 GMT

Hello @Partenheimer,

I am not sure why the extension can not be added, I will reach out to @Tony_Michniewicz for some insight.

The Revit deployment options have improved within Autodesk Accounts, I am not sure if this was part of the improvements I do see that the documentation here recommends using your Autodesk Account to install direct or including the msi in the deployment.

Please "Accept Solution" if a reply or replies have helped resolve the issue or answered your question, to help others in the community.

Re: Building MultiUser Revit 2021.1 Deplyment from Accounts page - Fails with specific extension selected

mschindler-mum — Tue, 25 Aug 2020 22:16:21 GMT

Hi @natasha.l, hi @Partenheimer,

I can see the same issue, when trying to download the configured deployment.

I'm in contact with the development team, they investigate the issue, so far as I know.

Many thanks,

Kind regards,

Matthias Schindler
CAD/CAM/PDM technical specialist at

Re: Building MultiUser Revit 2021.1 Deplyment from Accounts page - Fails with specific extension selected

Tony_Michniewicz — Wed, 26 Aug 2020 17:07:11 GMT

I attempted this workflow this morning and did not encounter any problems with the inclusion of the Infraworks Updater in Revit 2021 deployment images. There may have been a backend issue that was resolved so my first recommendation would be to try it again. If it continues to fail, please let us know and we can investigate further.

Re: Building MultiUser Revit 2021.1 Deplyment from Accounts page - Fails with specific extension selected

mschindler-mum — Wed, 26 Aug 2020 17:35:07 GMT

Hi @Tony_Michniewicz,

I can still see the descriped error message when choosing the Revit 2021.1.0 option.

Kind regards,

Matthias Schindler
CAD/CAM/PDM technical specialist at

Re: Building MultiUser Revit 2021.1 Deplyment from Accounts page - Fails with specific extension selected

Partenheimer — Wed, 26 Aug 2020 17:47:14 GMT

Still no joy with InfraWorks extension included.

Thanks for looking. I have a scripted post-installation solution to use as an alternative to the included extension.

Re: Building MultiUser Revit 2021.1 Deplyment from Accounts page - Fails with specific extension selected

Partenheimer — Wed, 26 Aug 2020 18:44:14 GMT

An additional note:

After today's Revit deployment failed, and while still in the same Accounts login session, I successfully created a new 3ds Max 2021.2 deployment with all available extensions included.

Re: Building MultiUser Revit 2021.1 Deplyment from Accounts page - Fails with specific extension selected

huotger — Wed, 26 Aug 2020 22:30:23 GMT

Hello,

Sorry for the inconvenience, there was a publishing error with the Revit Infraworks Updater 2021.1 which has now been resolved. Please try again and let us know if the error persists.

Re: Building MultiUser Revit 2021.1 Deplyment from Accounts page - Fails with specific extension selected

Partenheimer — Wed, 26 Aug 2020 23:06:19 GMT

@huotger

Yes. It's resolved.

And I confirmed the the InfraWorks extension is part of my deployment.

Thank you.

Regards,

Michael Partenheimer

Re: Building MultiUser Revit 2021.1 Deplyment from Accounts page - Fails with specific extension selected

mschindler-mum — Thu, 27 Aug 2020 06:22:22 GMT

Hi @huotger,

Yes, I can create a deployment package with the "Revit InfraWorks Updater 2021.1" now.

Many thanks,

Kind regards,

Matthias Schindler
CAD/CAM/PDM technical specialist at

Re: Building MultiUser Revit 2021.1 Deplyment from Accounts page - Fails with specific extension selected

Partenheimer — Tue, 20 Oct 2020 16:04:18 GMT

@huotger

New extension update... same problem.

The Generative Design Extension was recently updated with a new version.

Now the inclusion of the Generative Design Extension causes the Revit 2021.1.1 deployment download to fail.

Re: Building MultiUser Revit 2021.1 Deplyment from Accounts page - Fails with specific extension selected

huotger — Tue, 20 Oct 2020 17:43:46 GMT

Thank you for the information, we are indeed investigating and have removed it from the Deployments Extensions list.

Gerry