Software compliance email, is this legit?

Anonymous — Mon, 31 Aug 2020 07:17:21 GMT

Hello,

We have received below email asking for Autodesk software compliance, does this seem legit?

Please notice that they're asking to run a software as admin which is NOT hosted on Autodesk's official website.

Email:

WITHOUT PREJUDICE

Kind Attention : Mr. <Name removed>

I am part of the Software Asset Management program for Autodesk India Private Ltd. (“Autodesk”).

Autodesk is a world leader in 3D design, engineering, and entertainment software and owns the copyright to, amongst other software titles, AutoCAD, 3ds Max, and Maya.

<Company name removed> has been selected to undergo a Software Audit to evaluate the usage of Autodesk software and compliance with the relevant License Agreements. This written notification marks the official start of Autodesk’s audit engagement with <Company name removed>

Customers often ask whether they may uninstall or remove Autodesk software after receiving Autodesk’s written audit notification. However, such actions are not consistent with our customers’ legal agreement to fully cooperate with the Autodesk software audit.

From this point forward, therefore, we kindly ask you to refrain from deleting or removing any Autodesk software currently installed on <company name removed> computers until the audit process is complete. We would also add that until the present audit engagement is finalized, any new procurement of Autodesk software by <company name removed> will not be relevant in case the audit shows compliance issues that call for resolution.

As part of this process, you need to run the Autodesk Proprietary tool for self-review: https://autodesk.screenstepslive.com/m/88633/l/1117828-scanwin-installer. Kindly run the tool in the “Run as Administrator” mode to fetch the desired result. If you need support to run this tool or have a query, do reach us.

Please acknowledge receipt of this notification by the return of email anuradha.rpalan@autodesk.com

If you are not the right contact for this audit, please kindly refer me internally.

Re: Software compliance email, is this legit?

mdavis22569 — Mon, 31 Aug 2020 10:49:00 GMT

Hi @Anonymous

Yes, this is valid ... and they are a valid Licensing Support person at Autodesk

If you Google anuradha.rpalan@autodesk.com you'll see them on LinkedIn for this job.

Re: Software compliance email, is this legit?

JTBWorld — Mon, 31 Aug 2020 13:54:48 GMT

But, what if someone else created an identical email and sent out and had a link to a non-Autodesk site? Personally I would reply to the @Anonymous email and ask for clarification and worry about the link and ask them to host it on autodesk.com.

topic Software compliance email, is this legit? in Installation & Licensing Forum

Software compliance email, is this legit?

Re: Software compliance email, is this legit?

Re: Software compliance email, is this legit?