topic Re: Change License Server Inventor 2021 in Installation & Licensing Forum

Change License Server Inventor 2021

Ed__Jobe — Thu, 10 Sep 2020 15:10:21 GMT

I installed Inventor 2021 as a trial. Now that I updated the license server, I tried to activate the software, but I think I misspelled the server name or got the wrong syntax because Inventor says there are no licenses available. How can I change the name of the server? Each time I try to activate it, it just says there are no licenses. I found some posts on the subject but they were for AutoCAD.

Re: Change License Server Inventor 2021

DarrenP — Thu, 10 Sep 2020 15:19:36 GMT

can you open up inventor?

if so try this see screenshots

Re: Change License Server Inventor 2021

Ed__Jobe — Thu, 10 Sep 2020 15:30:33 GMT

Thanks Darren, I tried that already, and I get this screen.

Each time I choose "Use a network license", it just pops an error dialog. I don't get the chance to specify the server.

Re: Change License Server Inventor 2021

DarrenP — Thu, 10 Sep 2020 15:33:42 GMT

try adding this enviroment variable: https://knowledge.autodesk.com/support/autocad/learn-explore/caas/sfdcarticles/sfdcarticles/How-to-specify-license-servers-using-the-ADSKFLEX-LICENSE-FILE-environment-variable-s.html

Re: Change License Server Inventor 2021

Ed__Jobe — Thu, 10 Sep 2020 16:11:49 GMT

I added it but it didn't help. I found the lic file and renamed it, but when I restarted Inv, it recreated the lic file with the wrong path. I searched the registry but it didn't find any key with the wrong path. I also verified lmtools that the server has the licenses installed. The main problem still is that I can't change the license type in the software.

Re: Change License Server Inventor 2021

Ed__Jobe — Thu, 10 Sep 2020 16:18:35 GMT

I did another test on my laptop. I installed IV and used the correct path to the server and I get the same error message. How can I find out if the license is working properly?

Re: Change License Server Inventor 2021

DarrenP — Thu, 10 Sep 2020 16:40:26 GMT

run a status enquiry on the license manager

Re: Change License Server Inventor 2021

Ed__Jobe — Thu, 10 Sep 2020 17:08:36 GMT

It lists them, so I don't know why it's not working. Initially I use the server's fqdn, but I see in AutoCAD it's just using the server name "licensing", no port number. On my laptop I followed Adesk's directions and used "27000@licensing" as it shows in lmtools, but it could be that name is wrong too. I know it works in AutoCAD without the port number, but unfortunately, I can't change it on my laptop either. Stuck...

Re: Change License Server Inventor 2021

DarrenP — Thu, 10 Sep 2020 20:28:32 GMT

can you post a screenshot of the error message?

Re: Change License Server Inventor 2021

Ed__Jobe — Thu, 10 Sep 2020 21:26:54 GMT

Sure.

Re: Change License Server Inventor 2021

DarrenP — Thu, 10 Sep 2020 21:49:04 GMT

try this: https://knowledge.autodesk.com/support/autocad/troubleshooting/caas/sfdcarticles/sfdcarticles/Network-License-Not-Available-Error-5-412-0-when-trying-to-pull-a-license.html

Re: Change License Server Inventor 2021

GunnarNilsson — Fri, 11 Sep 2020 09:16:24 GMT

Is there any client that can get a license from the server? If no, there might be a firewall issue. Ports 2080 and 27000-27009 needs to be open

Try these strings in an Internet browser from the client:

http://<yourlicenseserver>:2080 and http://<yourlicenseserver>:27000

Both should give a string in response:

Wê-60Wê-60Wê-60Wê-60Wê-60

Use Internet Explorer, it returns this, but Chrome & Edge gives ERR_INVALID_HTTP_RESPONSE

Firefox gives this response:

Wê-60�����������������������������������������������������������������������������������Wê-60�����������������������������������������������������������������������������������Wê-60�����������������������������������������������������������������������������������Wê-60�����������������������������������������������������������������������������������

If the response isn't like one of the above this the ports need to be opened in the license server.

Re: Change License Server Inventor 2021

Ed__Jobe — Fri, 11 Sep 2020 14:00:59 GMT

thanks for replying, but that's not the problem. As I mentioned, other 2018 apps work, just not IV 2021. I can get server info from lmtools on my pc.

Re: Change License Server Inventor 2021

GunnarNilsson — Fri, 11 Sep 2020 14:34:55 GMT

Ok, what version of lmgrd.exe and and adskflex.exe do you have? For 2021 licenses you need 11.16.2.0

Re: Change License Server Inventor 2021

Ed__Jobe — Fri, 11 Sep 2020 14:44:03 GMT

Yes, that's what Darren suggested. I've asked IT to check on it. Thanks.

Re: Change License Server Inventor 2021

Ed__Jobe — Fri, 11 Sep 2020 15:36:07 GMT

The server still had the 2018 license manager. Its working now. Thanks all.