Crash on sign in attempt

Anonymous — Tue, 29 Sep 2020 02:16:19 GMT

im having an issue while trying to set up maya 2018. when i press the sign in button the program immediately crashes to desktop.

heres my error log.

2020-09-28 00:20:11: INFO: Clic API version in Maya: 5.1.4
2020-09-28 00:20:11: INFO: Just before initialize: ClicInitialize
2020-09-28 00:20:12: INFO: initialize: Initialize Status 0 (Success)
2020-09-28 00:20:12: INFO: initialize: RegisterLicenseEventHandler Status 0 (Success)
2020-09-28 00:20:12: INFO: initialize: RegisterLicenseEventHandler Status 0 (Success)
2020-09-28 00:20:12: INFO: doSetFeatureInfo: SetFeatureInfo (Key="_LOCALE", Value="en_US") Status 0 (Success)
2020-09-28 00:20:12: INFO: doSetFeatureInfo: SetFeatureInfo (Key="_LOG", Value="C:\Users\red\AppData\Local\Temp/MayaADLM-28-09-2020.log") Status 0 (Success)
2020-09-28 00:20:12: INFO: doSetFeatureInfo: SetFeatureInfo (Key="_CASCADING", Value="1") Status 0 (Success)
2020-09-28 00:20:12: INFO: doSetFeatureInfo: SetFeatureInfo (Key="_DEF_PROD_KEY", Value="657J1") Status 0 (Success)
2020-09-28 00:20:12: INFO: doSetFeatureInfo: SetFeatureInfo (Key="_DEF_PROD_VER", Value="2018.0.0.F") Status 0 (Success)
2020-09-28 00:20:12: INFO: Just before checkoutLicense: GetFeatureAuthorization
2020-09-28 00:20:21: INFO: checkoutLicense: GetFeatureAuthorization Status 13 (User Cancelled)
2020-09-28 00:20:21: ERROR: checkoutLicense: Authorize license cancelled
2020-09-28 00:20:21: INFO: shutdown: ReleaseFeatureAuthorization Status 0 (Success)
2020-09-28 00:20:21: INFO: shutdown: normal exit
2020-09-28 00:20:23: ====== BEGIN MAYA CLM LICENSE DIAGNOSTICS (level 2) ======
2020-09-28 00:20:23: INFO: MAYA VERSION: Autodesk Maya 2018
2020-09-28 00:20:23: INFO: initialize: GetInstance (Success)
2020-09-28 00:20:23: INFO: CLIC Runtime Version: 5.1.4.0
2020-09-28 00:20:23: INFO: Clic API version in Maya: 5.1.4
2020-09-28 00:20:24: INFO: Just before initialize: ClicInitialize
2020-09-28 00:20:25: INFO: initialize: Initialize Status 0 (Success)
2020-09-28 00:20:25: INFO: initialize: RegisterLicenseEventHandler Status 0 (Success)
2020-09-28 00:20:25: INFO: initialize: RegisterLicenseEventHandler Status 0 (Success)
2020-09-28 00:20:25: INFO: doSetFeatureInfo: SetFeatureInfo (Key="_LOCALE", Value="en_US") Status 0 (Success)
2020-09-28 00:20:25: INFO: doSetFeatureInfo: SetFeatureInfo (Key="_LOG", Value="C:\Users\red\AppData\Local\Temp/MayaADLM-28-09-2020.log") Status 0 (Success)
2020-09-28 00:20:25: INFO: doSetFeatureInfo: SetFeatureInfo (Key="_CASCADING", Value="1") Status 0 (Success)
2020-09-28 00:20:25: INFO: doSetFeatureInfo: SetFeatureInfo (Key="_DEF_PROD_KEY", Value="657J1") Status 0 (Success)
2020-09-28 00:20:25: INFO: doSetFeatureInfo: SetFeatureInfo (Key="_DEF_PROD_VER", Value="2018.0.0.F") Status 0 (Success)
2020-09-28 00:20:25: INFO: Just before checkoutLicense: GetFeatureAuthorization
2020-09-28 00:40:44: ====== BEGIN MAYA CLM LICENSE DIAGNOSTICS (level 2) ======
2020-09-28 00:40:44: INFO: MAYA VERSION: Autodesk Maya 2018
2020-09-28 00:40:44: ERROR: ClicLoadBinaries : Failed to load libraries from default (shared) location
2020-09-28 00:40:44: ERROR: shutdown: Failed to obtain License Manager
2020-09-28 00:40:44: INFO: shutdown: normal exit
2020-09-28 00:40:58: ====== BEGIN MAYA CLM LICENSE DIAGNOSTICS (level 2) ======
2020-09-28 00:40:58: INFO: MAYA VERSION: Autodesk Maya 2018
2020-09-28 00:40:58: ERROR: ClicLoadBinaries : Failed to load libraries from default (shared) location
2020-09-28 00:40:58: ERROR: shutdown: Failed to obtain License Manager
2020-09-28 00:40:58: INFO: shutdown: normal exit
2020-09-28 00:41:07: ====== BEGIN MAYA CLM LICENSE DIAGNOSTICS (level 2) ======
2020-09-28 00:41:07: INFO: MAYA VERSION: Autodesk Maya 2018
2020-09-28 00:41:07: ERROR: ClicLoadBinaries : Failed to load libraries from default (shared) location
2020-09-28 00:41:07: ERROR: shutdown: Failed to obtain License Manager
2020-09-28 00:41:07: INFO: shutdown: normal exit
2020-09-28 00:41:55: ====== BEGIN MAYA CLM LICENSE DIAGNOSTICS (level 2) ======
2020-09-28 00:41:55: INFO: MAYA VERSION: Autodesk Maya 2018
2020-09-28 00:41:55: ERROR: ClicLoadBinaries : Failed to load libraries from default (shared) location
2020-09-28 00:41:55: ERROR: shutdown: Failed to obtain License Manager
2020-09-28 00:41:55: INFO: shutdown: normal exit
2020-09-28 00:47:16: ====== BEGIN MAYA CLM LICENSE DIAGNOSTICS (level 2) ======
2020-09-28 00:47:16: INFO: MAYA VERSION: Autodesk Maya 2018
2020-09-28 00:47:16: ERROR: ClicLoadBinaries : Failed to load libraries from default (shared) location
2020-09-28 00:47:16: ERROR: shutdown: Failed to obtain License Manager
2020-09-28 00:47:16: INFO: shutdown: normal exit
2020-09-28 01:45:26: ====== BEGIN MAYA CLM LICENSE DIAGNOSTICS (level 2) ======
2020-09-28 01:45:26: INFO: MAYA VERSION: Autodesk Maya 2018.7
2020-09-28 01:45:26: INFO: initialize: GetInstance (Success)
2020-09-28 01:45:26: INFO: CLIC Runtime Version: 5.1.4.0
2020-09-28 01:45:26: INFO: Clic API version in Maya: 5.1.4
2020-09-28 01:45:27: INFO: Just before initialize: ClicInitialize
2020-09-28 01:45:27: INFO: initialize: Initialize Status 0 (Success)
2020-09-28 01:45:27: INFO: initialize: RegisterLicenseEventHandler Status 0 (Success)
2020-09-28 01:45:27: INFO: initialize: RegisterLicenseEventHandler Status 0 (Success)
2020-09-28 01:45:27: INFO: doSetFeatureInfo: SetFeatureInfo (Key="_LOCALE", Value="en_US") Status 0 (Success)
2020-09-28 01:45:27: INFO: doSetFeatureInfo: SetFeatureInfo (Key="_LOG", Value="C:\Users\red\AppData\Local\Temp/MayaADLM-28-09-2020.log") Status 0 (Success)
2020-09-28 01:45:27: INFO: doSetFeatureInfo: SetFeatureInfo (Key="_CASCADING", Value="1") Status 0 (Success)
2020-09-28 01:45:27: INFO: doSetFeatureInfo: SetFeatureInfo (Key="_DEF_PROD_KEY", Value="657J1") Status 0 (Success)
2020-09-28 01:45:27: INFO: doSetFeatureInfo: SetFeatureInfo (Key="_DEF_PROD_VER", Value="2018.0.0.F") Status 0 (Success)
2020-09-28 01:45:27: INFO: Just before checkoutLicense: GetFeatureAuthorization
2020-09-28 01:45:37: INFO: checkoutLicense: GetFeatureAuthorization Status 13 (User Cancelled)
2020-09-28 01:45:37: ERROR: checkoutLicense: Authorize license cancelled
2020-09-28 01:45:37: INFO: shutdown: normal exit
2020-09-28 22:00:14: ====== BEGIN MAYA CLM LICENSE DIAGNOSTICS (level 2) ======
2020-09-28 22:00:14: INFO: MAYA VERSION: Autodesk Maya 2018.7
2020-09-28 22:00:14: INFO: initialize: GetInstance (Success)
2020-09-28 22:00:14: INFO: CLIC Runtime Version: 5.1.4.0
2020-09-28 22:00:14: INFO: Clic API version in Maya: 5.1.4
2020-09-28 22:00:15: INFO: Just before initialize: ClicInitialize
2020-09-28 22:00:16: INFO: initialize: Initialize Status 0 (Success)
2020-09-28 22:00:16: INFO: initialize: RegisterLicenseEventHandler Status 0 (Success)
2020-09-28 22:00:16: INFO: initialize: RegisterLicenseEventHandler Status 0 (Success)
2020-09-28 22:00:16: INFO: doSetFeatureInfo: SetFeatureInfo (Key="_LOCALE", Value="en_US") Status 0 (Success)
2020-09-28 22:00:16: INFO: doSetFeatureInfo: SetFeatureInfo (Key="_LOG", Value="C:\Users\red\AppData\Local\Temp/MayaADLM-28-09-2020.log") Status 0 (Success)
2020-09-28 22:00:16: INFO: doSetFeatureInfo: SetFeatureInfo (Key="_CASCADING", Value="1") Status 0 (Success)
2020-09-28 22:00:16: INFO: doSetFeatureInfo: SetFeatureInfo (Key="_DEF_PROD_KEY", Value="657J1") Status 0 (Success)
2020-09-28 22:00:16: INFO: doSetFeatureInfo: SetFeatureInfo (Key="_DEF_PROD_VER", Value="2018.0.0.F") Status 0 (Success)
2020-09-28 22:00:16: INFO: Just before checkoutLicense: GetFeatureAuthorization

Re: Crash on sign in attempt

Anonymous — Tue, 29 Sep 2020 10:41:01 GMT

Do you have the 2018 license hotifx?

Re: Crash on sign in attempt

Anonymous — Tue, 29 Sep 2020 14:44:08 GMT

i didn't, but i installed it and maya still didn't work unfortunately.

Re: Crash on sign in attempt

Anonymous — Wed, 30 Sep 2020 22:28:51 GMT

i ended up just bypassing the license software by typing in my license manually.

topic Re: Crash on sign in attempt in Installation & Licensing Forum

Crash on sign in attempt

Re: Crash on sign in attempt

Re: Crash on sign in attempt

Re: Crash on sign in attempt