topic Re: Fusion 360 - Offline licence VS Online licence in Installation & Licensing Forum

Fusion 360 - Offline licence VS Online licence

Anonymous — Tue, 29 Sep 2020 20:00:43 GMT

Hello, i am still using winows 7 because my computer is not powerful enough for an upgrading version up to W10...

But the question is somewhere else. When i launch F360 in offline mode, the main window gives a title as "term has expired" but when i go online (or updating F360) the main window turns with "educational licence" ...

I do not know what to do in order to get the same version of F360 in both mode.

waiting for your help. thanks !

Re: Fusion 360 - Offline licence VS Online licence

leowarren34 — Tue, 29 Sep 2020 22:21:47 GMT

Hi @Anonymous,

Any particular reason for running Fusion 360 in offline mode?

Fusion 360 is meant to run online and offline usage is limited to 2-week blocks before you need to sync up.

Can you attach your diagnostic logs? https://knowledge.autodesk.com/support/fusion-360/learn-explore/caas/sfdcarticles/sfdcarticles/How-to-manually-collect-the-log-files-for-Autodesk-Fusion-360.html

Re: Fusion 360 - Offline licence VS Online licence

Anonymous — Wed, 30 Sep 2020 16:10:15 GMT

Hello, i put the log file in the attached files.
i often run Fusion 360 OffLine because i have a quota with a satellite
connexion.
When it is necessary, with the reminder, i go online. that's all !
About the licence, when i am OnLine, i get the "educational licence" and
even coming back OffLine, i keep the "educational licence".
But next time, if i launch Fusion 360 (staying in Offline mode) i get "Term
has expired"
But Fusion 360 still works !
thank you very much for your help.
best regards

Re: Fusion 360 - Offline licence VS Online licence

leowarren34 — Wed, 30 Sep 2020 22:04:53 GMT

Hi @Anonymous,

Did you reply via email? I don't see any attached logs - you have attached files on the forum website.

Re: Fusion 360 - Offline licence VS Online licence

Anonymous — Thu, 01 Oct 2020 13:43:54 GMT

Yes LeoWarren34, i replied with the reply button via email system.

and by the way, i joined the file !!

i put it here with the forum tools. sorry for my mistake.

i hope it can help.

Re: Fusion 360 - Offline licence VS Online licence

Anonymous — Thu, 08 Oct 2020 14:32:25 GMT

Hello ! did someone read the joined file with the log ?

Even with "term has expired" when i am in Offline Mode, the sotware is still working.

How can i recover my version in both modes (OffLine & OnLine) ?

thanks

Re: Fusion 360 - Offline licence VS Online licence

DarrenP — Sat, 10 Oct 2020 14:18:19 GMT

this was a bug apparently

https://www.autodesk.com/products/fusion-360/blog/october-2020-product-update-whats-new/

Fixed: Term has Expired issue

We got reports that some of you have been getting an unexpected “Term has Expired” tag next to the Fusion 360 app name in the window frame. Apparently, some wires got crossed and triggered this incorrect tag. Sorry about that – this is now fixed

update to the latest build of Fusion 360

Re: Fusion 360 - Offline licence VS Online licence

Anonymous — Sat, 10 Oct 2020 20:54:28 GMT

Well i see,

so next time i shall go online, the main problem will be resolved by a new update ...

by the way, today the version is 2.0.9009 !!

i'll tell you with the next access to Fusion 360.

thanks a lot for the answers.

Re: Fusion 360 - Offline licence VS Online licence

Anonymous — Mon, 12 Oct 2020 21:10:40 GMT

Thanks a lot to LeoWarren34 and DarrenP for the time they spent in order to help me.

With the last update, the problem is soluced and i recovered my Educational Licence in Both modes i.e OffLine & OnLine.