topic Re: SERIAL NUMBER - URGENT in Installation & Licensing Forum

SERIAL NUMBER - URGENT

Anonymous — Mon, 05 Oct 2020 12:22:15 GMT

hello please help me it is urgent, I have installed AutoCAD 2021 on mz Mac but I did not get the serial number, it is not shown automatic when I installed it, did not come to my e mail address, it is not showed on my account ... I need it for my final exam!

Re: SERIAL NUMBER - URGENT

DarrenP — Mon, 05 Oct 2020 12:47:29 GMT

Autodesk doesn't provide serial numbers for student licenses anymore this is documented on the website

you sign in to the program using your Autodesk Account

If this doesn't work you will need to contact EDU support here: https://www.autodesk.com/education/support/edu-contact-us-form

Re: SERIAL NUMBER - URGENT

Anonymous — Sun, 11 Oct 2020 10:21:03 GMT

so as expected nobody has responded to my email.... the problem is when installed, the autocad is asking me to run as a trial or activate, when i choose activate; it is asking me for a serial number! so if autocad doesn’t provide a serial number for edu version why i need to activate it with serial number which i didn’t get???? what is the solution?

Re: SERIAL NUMBER - URGENT

rushabhthakkar_910 — Mon, 12 Oct 2020 02:46:27 GMT

Recently Autodesk had asked all the users who want to get se new Licenses with their Educational License to Verify their College Credentials...... And I wanted to get Inventor License..... So, first I got my Documents Verified....

Then, on the Educational License Website of Autodesk, I clicked on Inventor.... And on the Website, I saw the License Serial Numbers, and How much I recollect, I think I too did not get an email....

But, when I downloaded Inventor, it Automatically got Linked with my Educational License that is associated with my Email... As I am Signed in to AutoCad, Fusion, Screencast and some more Autodesk Software's on My Laptop.......

Also, when I sign out of one Software, it gets logged out of all the Softwares....

Re: SERIAL NUMBER - URGENT

rushabhthakkar_910 — Mon, 12 Oct 2020 02:47:38 GMT

What I have noticed is that now, I do not need to enter any License.... It Automatically Detects the Licenses issues to you by Signing in with your Email by which you applied for it.....

Re: SERIAL NUMBER - URGENT

Anonymous — Mon, 12 Oct 2020 11:56:22 GMT

i did all this thing too, but it does not showing me serial number, and what is concerned about automatically i got only product key... so.. i do not know where is the problem

Re: SERIAL NUMBER - URGENT

rushabhthakkar_910 — Mon, 12 Oct 2020 12:46:49 GMT

When in July I applied for Inventor License, I received an Email with the serial number and Product key... But, did not have to enter the codes in software... It Automatically collected the Data as soon as I signed in....(My Assumption).

Also, have you checked your Spam/Junk Folders in your email....?

There are chances that the Email might have been Stored there....

Also, why don't you open a New Account and apply for Licence in the Mean Time.....

Re: SERIAL NUMBER - URGENT

Anonymous — Mon, 12 Oct 2020 12:55:43 GMT

so now i have installed autocad 2018 and that is in function, it gave me a possibility to sing in after installation, but with autocad 2021 that is not the case.. i had 2 options to run it as a trial or to activate it with a serial number... but is ok now, i can work with 2018... thanks for all the help!

Re: SERIAL NUMBER - URGENT

rushabhthakkar_910 — Mon, 12 Oct 2020 13:06:32 GMT

Glad you could get it Fixed......😊

Re: SERIAL NUMBER - URGENT

Anonymous — Tue, 13 Oct 2020 08:07:13 GMT

The initial activation screen is broken. Autodesk know this, but can't be bothered to fix it. If you click "Run" on the pop-up showing you days left of trial, then type ABOUT in the command line or click here:

You will be shown information about your license, if you are in trial, there will be an "Activate" button, once you click here it should work.

If you have used up the trial and the software is not starting anymore, you will need to perform a license reset:

https://knowledge.autodesk.com/support/autocad/troubleshooting/caas/sfdcarticles/sfdcarticles/Forcing-re-activation-of-product.html

Re: SERIAL NUMBER - URGENT

rushabhthakkar_910 — Tue, 13 Oct 2020 08:54:57 GMT

The issue here I think was about Educational License I think.... In which Serial Number was not visible but, Product Key was..... And no email was Received containing these Informations.....

So, I think Trial is not in the Question here....

Re: SERIAL NUMBER - URGENT

rushabhthakkar_910 — Tue, 13 Oct 2020 08:53:46 GMT

If your Query has been Solved, can you mark it as Solved by Clicking on "Accept Solution" Written in Green to each Reply.....

You can Click on Replies more than One whom you think have solved your Query....

Thanks....

Re: SERIAL NUMBER - URGENT

Anonymous — Tue, 13 Oct 2020 09:27:37 GMT

There are no serial numbers anymore, as long as they can see the license in their Autodesk account, it will work. They just need to get around the initial "please enter serial number" loop, either the way I suggested or by performing a license reset (more PITA).

Re: SERIAL NUMBER - URGENT

rushabhthakkar_910 — Tue, 13 Oct 2020 09:32:02 GMT

I recently applied for Inventor 2019 License with Educational Account, and I recieved the Product Key and Serial Number on email.... Took this License in July....

Also, I will not Disagree that when I Installed Inventor, I was not asked to Enter any Serial Number or Product Key... It Automatically Detected the License as soon as I Signed in with my Email......