topic Re: AutoCAD 2024 Uninstallation Dilemma in Installation & Licensing Forum

AutoCAD 2024 Uninstallation Dilemma

omorah — Thu, 28 Mar 2024 22:11:10 GMT

Last year, I did all I could to uninstall AutoCAD 2023, I could not.

On two occasions, different technicians did a remote to my system, and they could not, so, I installed AutoCAD 2024 instead.

Now, my AutoCAD 2024 just got corrupted and I cannot repair it. I tried to uninstall it but cannot. Autodesk Uninstall Tool does not see AutoCAD 2024 in it's list of Autodesk apps installed on my computer (Go figure!). I tried iOBit Uninstaller and BCUnistaller, neither can uninstall it. Ran the Autodesk Fixit Trouble Shooter, this did not even see AutoCAD 2024. Now, the software is missing some parts since no uninstaller will do a complete removal all this version. I need to completely remove this version to be able to reinstall it. I had tried re-installing it, but it gave me the error that the file I was looking for may be in the network; I don't know why. I don't know what else to try.

Re: AutoCAD 2024 Uninstallation Dilemma

mdavis22569 — Fri, 29 Mar 2024 11:50:09 GMT

The Autodesk uninstall tool doesn't work for 2022 and I believe.

Use the Microsoft FixIt Tool.

See if you can do this:

https://www.autodesk.com/support/technical/article/caas/sfdcarticles/sfdcarticles/Clean-uninstall.html

I say that, as you likely have bits and pieces left that are corrupt

Re: AutoCAD 2024 Uninstallation Dilemma

omorah — Fri, 29 Mar 2024 22:23:11 GMT

Hello,

This instruction is to remove all Autodesk products.

I only need to remove AutoCAD 2024 so as to reinstall it.

Re: AutoCAD 2024 Uninstallation Dilemma

Ed__Jobe — Fri, 29 Mar 2024 23:47:55 GMT

@mdavis22569 wrote:

Use the Microsoft FixIt Tool.

Where do you find it? I can't find it on ms.

Re: AutoCAD 2024 Uninstallation Dilemma

mdavis22569 — Sat, 30 Mar 2024 13:45:22 GMT

https://www.autodesk.com/support/download-install/individuals/manage/uninstall-autodesk-software

Re: AutoCAD 2024 Uninstallation Dilemma

Ed__Jobe — Mon, 01 Apr 2024 20:12:18 GMT

Bookmarked! I see that Autodesk still calls it FixIt, but its actually a troubleshooter. Helps explain why I couldn't find it searching for fixit,

Re: AutoCAD 2024 Uninstallation Dilemma

mdavis22569 — Mon, 01 Apr 2024 20:28:19 GMT

Depends how you "search for it" but yes, it's a troubleshooter now. Same tool. Just a new fancy name.

Re: AutoCAD 2024 Uninstallation Dilemma

TravisNave — Mon, 01 Apr 2024 20:52:34 GMT

If your goal is to just save hard disk space, then just nuke the AutoCAD 2024 folder. You can also surgically remove it from the registry if you need to. But if you have no intention of running 2024 anymore, then you shouldn't have much to worry about.

Re: AutoCAD 2024 Uninstallation Dilemma

derraven — Tue, 26 Nov 2024 13:58:53 GMT

I would like to see when you have AutoCad LT 2024 and LT 2025 running side by side, and you just need to remove LT2024 to save some space, then your LT 2025 stop working because you just uninstalled many parts of your Autodesk Licensing without the options to repair it. That's how the uninstallers works nowadays ? I can't believe the Uninstall process doesn't remove just a single version.
I'm currently on this dilema, as many users have both versions and we need to remove only LT 20204. They can't remove it by themselves, because of the lack of admin rights.

With the Windows Troubleshooter tool, you're suggesting to send every single user to their support team, or even re-image their machines because a piece of software can't be correctly uninstalled?
I thought that Autodesk had some innovative way to produce a Removal Tool that will prevent this kind of cases, since both applications can be installed side by side. And if this will not be the case or it breaks functionalities between versions, then don't allow the "side by side" on future versions, and we will fully migrate to the newest version every time, instead of dealing with issues every single version.

Re: AutoCAD 2024 Uninstallation Dilemma

Simon_Weel — Tue, 26 Nov 2024 16:31:02 GMT

The ODIS installer leaves a lot to be desired. To me, your question seems to point out a flaw in the software. Others might say: it's not a bug, it's a feature!

So maybe you want to post this as idea? Autodesk Support & Services Experience Forum

Re: AutoCAD 2024 Uninstallation Dilemma

derraven — Wed, 27 Nov 2024 13:53:13 GMT

Thanks Simon for your reply, and you bet we will as I'm pretty sure many other people could be struggling with the same situation.