https://forums.autodesk.com/t5/installation-licensing-forum/education-access/m-p/9882050#M26830 <P>Okay, thank you Ryan.</P> Thu, 19 Nov 2020 21:21:39 GMT Anonymous 2020-11-19T21:21:39Z https://forums.autodesk.com/t5/installation-licensing-forum/education-access/m-p/9881612#M26828 <DIV>After uploading my student documentation I recieved this email today (see photo). According to Autodesk:&nbsp;</DIV><DIV>&nbsp;</DIV><DIV><EM><SPAN style="font-family: inherit;">The last name on the document does not match the last name you entered on your verification form.</SPAN></EM></DIV><DIV>&nbsp;</DIV><DIV>I have been in contact with Autodesk but they close the case or try to send me further on to the Robot.&nbsp;</DIV><DIV>&nbsp;</DIV><DIV>Do you know what else I can do - or do you have a speciel number I can call?&nbsp;</DIV><DIV>&nbsp;</DIV><DIV>Thank you for your help.</DIV><DIV>&nbsp;</DIV><DIV>Best regards from Sarah Tonnesen</DIV> Thu, 19 Nov 2020 17:37:52 GMT https://forums.autodesk.com/t5/installation-licensing-forum/education-access/m-p/9881612#M26828 Anonymous 2020-11-19T17:37:52Z https://forums.autodesk.com/t5/installation-licensing-forum/education-access/m-p/9881730#M26829 <P>Autodesk doesn't handle verification</P><P>you need to contact SheerID: <A href="mailto:customerservice@sheerID.com" target="_blank" rel="noopener"><SPAN>customerservice@sheerID.com</SPAN></A></P><P>no one here can do anything</P> Thu, 19 Nov 2020 18:39:13 GMT https://forums.autodesk.com/t5/installation-licensing-forum/education-access/m-p/9881730#M26829 Anonymous 2020-11-19T18:39:13Z https://forums.autodesk.com/t5/installation-licensing-forum/education-access/m-p/9882050#M26830 <P>Okay, thank you Ryan.</P> Thu, 19 Nov 2020 21:21:39 GMT https://forums.autodesk.com/t5/installation-licensing-forum/education-access/m-p/9882050#M26830 Anonymous 2020-11-19T21:21:39Z