topic Re: Autodesk Genuine Servicefgg Error Report message in Installation & Licensing Forum

Autodesk Genuine Service Error Report message

Anonymous — Wed, 06 Jan 2021 21:20:15 GMT

Hi, Guys

I'm wondering how to solve this problem.

"Autodesk Genuine Service Error Report" Pop up everyday as soon as Windows runs.

(A software problem has caused Autodesk Genuine Service to close unexpctedly.)

Recently I have seen it everyday.

But nothing in there 'Details'. So, I don't know why & what s/w (Autodesk programs are installed...AutoCAD 2020, Revit 2017,2019, Navisworks2020, 3dsMax 2016, autodesk desktop app...etc.)

Please let me know, how i solve the problem.

thx.

plus, I'm in company. so, i can't upload any images.

Re: Autodesk Genuine Service Error Report message

natasha.l — Thu, 07 Jan 2021 18:01:47 GMT

Hello @Anonymous,

Thank you for providing as much information as you can.

You mention it happened all of a sudden & it seems you changed location recently?

It maybe due to using the software in a new environment or something else has changed recently & that is why you are now receiving this error.

Please review this article focusing on the following issues:

External Graphics Card (eGPU) is connected through a docking station to a laptop
Update the graphics card's driver. Refer to the specific card's manufacturer for the most recent drivers
What URLs/Protocols need to be allowed to access Autodesk Subscription Licensing

Please "Accept Solution" if a reply or replies have helped resolve the issue or answered your question, to help others in the community.

Re: Autodesk Genuine Service Error Report message

natasha.l — Fri, 08 Jan 2021 22:36:20 GMT

Hello @Anonymous,

Just checking in, did you get the chance to follow all the steps provided?

Re: Autodesk Genuine Service Error Report message

Anonymous — Sun, 17 Jan 2021 23:53:47 GMT

Sorry I'm late your Reply.

I was not changed Location..T 0 T

In my case security tools had installed in my PC. So, I will support to get format service.

I will contact you again , if the problem remain even though I receive format service!

Thanks for your help ;D

Re: Autodesk Genuine Service Error Report message

Anonymous — Sat, 29 May 2021 03:27:52 GMT

how to solve this geniune service error.

Re: Autodesk Genuine Service Error Report message

wirapan5460 — Thu, 28 Nov 2024 14:23:28 GMT

Autocad alway show Hmmm...can't reach this page how to fix

Re: Autodesk Genuine Servicefgg Error Report message

servas-47 — Sun, 23 Mar 2025 01:52:23 GMT

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