topic Re: Can't confirm details to install student version of Maya in Installation & Licensing Forum

Can't confirm details to install student version of Maya

Y.THOMAS5BST2 — Wed, 03 Mar 2021 15:57:29 GMT

I have a student liscence and a download of Maya 2018, i want to download the 2020 version of Maya but when i try to sign into the educational access page it wants me to confirm my information. The information is all filled in correctly but i can't click the confirm button, no errors come up and it doesn't even attempt to load. Really want Maya 2020 so if anybody has anything to help i'll be greatful

Re: Can't confirm details to install student version of Maya

Y.THOMAS5BST2 — Wed, 03 Mar 2021 16:50:43 GMT

Issue with browser it is fixed guys

Re: Can't confirm details to install student version of Maya

natasha.l — Wed, 03 Mar 2021 17:38:28 GMT

Hello @Y.THOMAS5BST2,

Sorry to hear that and thank you for sharing a screenshot.

You should try to use a different browser, monitor or computer. Make sure you are connected to a wifi network that allows access to Autodesk sites, if necessary use a different network.

Review the information provided:

Uninterrupted high-speed internet connection
Adjusting your LAN & proxy settings etc.
Test your connection using Internet Speed or try another wifi network

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