topic Re: Autocad Permanent license will only work when offline in Installation & Licensing Forum

Autocad Permanent license will only work when offline

wolowie — Tue, 01 Apr 2025 18:39:58 GMT

I have an Autocad Permanent license that up until mid-2024 I could use without issues.
If my PC is on the internet and turn on AutoCAD, there will be a notification that the license does not work. If I turn off the internet, the software works.
Reached out to tech support and was told that there is no technical support available for permanent license and that I should reach out into the forum's to see if there is a solution
any suggestions I'm all eyes.

Re: Autocad Permanent license will only work when offline

pendean — Tue, 01 Apr 2025 18:41:48 GMT

Please share a screenshot of the exact message please: capture all of the program window behind it too.

Re: Autocad Permanent license will only work when offline

paullimapa — Tue, 01 Apr 2025 19:47:31 GMT

What AutoCAD version is that? Enter About command, do a screenshot & share that here

Re: Autocad Permanent license will only work when offline

tmk40126 — Tue, 01 Apr 2025 20:31:48 GMT

I am an attorney and will file a class-action suit against Autodesk if they do not resolve my current issue of perennial (permanent) license sold with pre 2016 purchased software from Autodesk (in my case ACA 2013). My AutoCAD Architecture 2013 desktop software was sold with a perennial license and there is no provision in the licensing agreement to charge for "license renewal". As with many others, I paid thousands of dollars for this software from Autodesk and I'll be damned if I will allow them to demand more money - just because they LATER switched to a subscription-based program. They do NOT have the legal right to suspend my access to a more than $10,000 piece of software, then say "sorry... we don't support perennial licenses any more!

Re: Autocad Permanent license will only work when offline

paullimapa — Tue, 01 Apr 2025 20:37:05 GMT

we're all just users here so as they say in non legal language: you're barking up the wrong tree.

Re: Autocad Permanent license will only work when offline

tmk40126 — Tue, 01 Apr 2025 21:23:37 GMT

No. I am barking up the right tree as there are MANY others who have the
same issue and I want them to know that I will be spearheading a legal
contest on my AND their behalf!

Re: Autocad Permanent license will only work when offline

wolowie — Tue, 01 Apr 2025 21:30:17 GMT

Re: Autocad Permanent license will only work when offline

paullimapa — Tue, 01 Apr 2025 22:01:29 GMT

perhaps try the solutions on this thread:

https://forums.autodesk.com/t5/installation-licensing/license-checkout-timed-out/td-p/11341137

Re: Autocad Permanent license will only work when offline

Simon_Weel — Wed, 02 Apr 2025 06:50:47 GMT

See this: "License checkout timed out. What do you want to do?" when launching Autodesk product on Windows

Re: Autocad Permanent license will only work when offline

Simon_Weel — Wed, 02 Apr 2025 06:51:24 GMT

Well, good luck! I hope you have deep pockets.....