Problem - does not suport NTLM scheme

a.craigQ5FHE — Fri, 23 Apr 2021 09:45:45 GMT

Trying to run the installer sent to us for the students and get errors like not supporting NTLM scheme - cant get past this even with administrator rights.

Re: Problem - does not suport NTLM scheme

natasha.l — Fri, 23 Apr 2021 17:12:14 GMT

Hello @a.craigQ5FHE,

My understanding is that NTLM is a user profile authentication tool in Windows, so it seems its a system environment issue not a Fusion 360 issue.

There is this troubleshooter tool that can help solve some common issues installing or updating Fusion 360 by using system log files. You also have the option of collecting the log file manually using the steps below.

Collect the installation log file by access the following path:
Windows: C:\Users\***\Appdata\Local\Autodesk\autodesk.webdeploy.streamer.log
macOS: Macintosh HD>Users>***>Library>Logs>autodesk.webdeploy.streamer.log
Review the log and the common error codes for Fusion 360 to discover the cause of the installation failure

Please "Accept Solution" if a reply or replies have helped resolve the issue or answered your question, to help others in the community.

Re: Problem - does not suport NTLM scheme

natasha.l — Wed, 28 Apr 2021 23:27:14 GMT

Hello @a.craigQ5FHE,

Just check in with you to see how its going. 😁

topic Re: Problem - does not suport NTLM scheme in Installation & Licensing Forum

Problem - does not suport NTLM scheme

Re: Problem - does not suport NTLM scheme

Re: Problem - does not suport NTLM scheme