topic Re: Revit installation Error 10 in Installation & Licensing Forum

Revit installation Error 10

ssant192 — Fri, 28 Jun 2024 02:37:22 GMT

Greetings everyone,

I am running Windows 11 on my Macbook parallel and have been attempting to install Revit 2025.

The install usually reaches around 9%, after which it randomly cancels and gives an 'Error 10".

I have tried all attempts at updating windows, running commands in terminal and speaking with Autodesk support staff who unfortunately have done little to help.

I was told by a Live Agent that my case would need to be moved to the technical department and within 2-3 days I would receive an email, which has of course not happened. they have only referred me to the forum where people have previously discussed this error, however these have not seemed to work.

If anyone has overcome this issue or a similar one, do let me know!

Thanks.

Re: Revit installation Error 10

handjonathan — Fri, 28 Jun 2024 09:31:24 GMT

Hi @ssant192

Thanks a lot for posting your question to the forums!   Can you try the below?

To workaround this issue perform the following steps :

Restart the computer.
Download the latest version of the Autodesk Licensing Service for macOS and install it.
Retry the Autodesk installation
If it fails again, run the application installer from Terminal using the following command:
- Type in Sudo Open \path to application installer and hit enter/return on keyboard.
   
  We look forward to hearing back from you with more information so we can help you as a community!

Re: Revit installation Error 10

ssant192 — Sun, 30 Jun 2024 02:47:22 GMT

I have tried this before as stated and in terminal it tells me 'no application knows how to open URL'.

Re: Revit installation Error 10

Simon_Weel — Mon, 01 Jul 2024 07:23:07 GMT

Have you seen this: “Install error: The install couldn’t finish. Error 10” when installing Autodesk products on Windows Virtual Machine running Parallels on macOS

Re: Revit installation Error 10

ssant192 — Mon, 01 Jul 2024 19:39:16 GMT

Yes, this also did not help

Re: Revit installation Error 10

pendean — Mon, 01 Jul 2024 20:07:10 GMT

@ssant192 wrote:
...I was told by a Live Agent that my case would need to be moved to the technical department and within 2-3 days I would receive an email, which has of course not happened....

Keep calling. Then again. and again.

@ssant192 wrote:
...I am running Windows 11 on my Macbook parallel...

Try Parallels Support, and the Parallels User Forums in the interim.

Re: Revit installation Error 10

mdavis22569 — Tue, 02 Jul 2024 14:54:04 GMT

Hi @ssant192

Sometimes the 2-3 days a bit longer. Especially around holidays.

Quick question, how did you download it for installation? Was it the Webinstaller or was it the multiple download?

Can you try this offline installer:

P1:

https://efulfillment.autodesk.com/NetSWDLD/ODIS/prd/2025/RVT/686CE2A3-7C33-3AD5-806A-75A6E648117F/SFX/Revit_2025_English_Win_64bit_dlm_001_002.exe?_ga=2.186334249.1617758879.1719920306-1594419948.1719920297

P2:
https://efulfillment.autodesk.com/NetSWDLD/ODIS/prd/2025/RVT/686CE2A3-7C33-3AD5-806A-75A6E648117F/SFX/Revit_2025_English_Win_64bit_dlm_002_002.7z?_ga=2.186334249.1617758879.1719920306-1594419948.1719920297

Re: Revit installation Error 10

ssant192 — Tue, 02 Jul 2024 18:37:15 GMT

The first link helped me and the install worked. Thank you!

Re: Revit installation Error 10

u0782123 — Tue, 09 Jul 2024 16:15:19 GMT

Hi there, I'm also having the same issues as OP has. I tried walking through each of these steps with no success. Is there any other recommendations you fine folks have?

Re: Revit installation Error 10

pendean — Tue, 09 Jul 2024 21:19:09 GMT

@u0782123 wrote:
Hi there, I'm also having the same issues as OP has. I tried walking through each of these steps with no success. Is there any other recommendations you fine folks have?

Log into your PC as an all new never-seen-before user with full admin control, then try it again.

OR... try it on a second PC.

After that... you'll need to find an experienced IT group to tackle it all for you.

HTH

Re: Revit installation Error 10

juliusgUFDC7 — Sat, 20 Jul 2024 14:21:34 GMT

Need help with similar problem.

I am trying to install Revit 2025 on VMware Fusion 13 Windows 11 VM and I am also getting the same Error 10.

Re: Revit installation Error 10

mchi0048F25QA — Sat, 27 Jul 2024 13:17:51 GMT

Hi Johnathan,

I have a Macbook pro 2023 with M2 pro chip and i cannot also install Revit as it is going up to only 9% and then saying "error 10"... I need to sort this out asap for a university assignment. How can I get help on this?

Please

Re: Revit installation Error 10

ssant192 — Wed, 31 Jul 2024 18:06:05 GMT

Hey, were you able to try the links @mdavis22569 provided?

The first one worked for me

Re: Revit installation Error 10

juliusgUFDC7 — Wed, 31 Jul 2024 19:53:09 GMT

I tried downloading directly from autodesk, then tried these links, but it does not work, i get the same error message.

Re: Revit installation Error 10

mdavis22569 — Wed, 31 Jul 2024 20:16:04 GMT

@juliusgUFDC7 My links are giving you an issue too?

Can you try deleting all of the downloads.

Delete the C\Autodesk data, files, folders relating to Revit 2025

Clean out the %temp% folder for Windows.

Make sure the anti-Virus is off.

Please download my links again. From there, extract them to your C:\Autodesk as prompted. Let us know what happens please

Re: Revit installation Error 10

aida_zs — Thu, 12 Sep 2024 00:03:36 GMT

i have the same issue and the link doesn't work any other suggestions?

Re: Revit installation Error 10

aida_zs — Thu, 12 Sep 2024 00:08:14 GMT

were you able to install it?

i have the same issue

Re: Revit installation Error 10

juliusgUFDC7 — Fri, 13 Sep 2024 13:52:06 GMT

@mdavis22569 I tried everything you suggested, but I get the same Error 10. Reinstalled windows arm several times, tried these links on freshly installed windows 11s, but it also didn't help.

I am using VMware, not Parallels, maybe that's the main issue

Re: Revit installation Error 10

mdavis22569 — Fri, 13 Sep 2024 13:54:09 GMT

I would look at that .. and you pointed something out:

When you mentioned: Windows Arm....

https://www.autodesk.com/support/technical/article/caas/sfdcarticles/sfdcarticles/Autodesk-Revit-2017-on-Mac-OS-X.html#:~:text=Windows%2011%20for%20ARM%20includes,x64%20applications%20(like%20Revit).

Re: Revit installation Error 10

bim06YCY7S — Fri, 27 Sep 2024 20:09:48 GMT

Hi! The second link worked to me.

But I still need 2024 version. Do you have it ?

Thank a lot