topic Re: Autocad Expired Access always pops up even after renewed subscription in Installation & Licensing Forum

Autocad Expired Access always pops up even after renewed subscription

Anonymous — Sat, 09 Oct 2021 02:45:32 GMT

Expired Access Window always pops up upon opening autocad even after numerous times of renewing. The first time I renewed, the Expired Access Window still popped up so I waited for a day and once opened, it still popped so I tried renewing numerous times and the Expired Access Window still pops up once I opened autocad. What can I do to remove that window since I have renewed and it says that I am eligible? I am using a student account.

Re: Autocad Expired Access always pops up even after renewed subscription

leowarren34 — Sat, 09 Oct 2021 11:51:51 GMT

Hi @Anonymous,

Do you see AutoCAD 2022 listed in the products and services tab of https://manage.autodesk.com/ .

The first thing to try would be to click Get Product on AutoCAD on https://manage.autodesk.com/

This will ensure you have a license tied to your account and not one under a previous system that has expired.

If you still don't see a product in manage, let me know!

Re: Autocad Expired Access always pops up even after renewed subscription

Anonymous — Sat, 09 Oct 2021 12:17:27 GMT

Hi! Thank you very much for responding. Upon checking, AutoCAD 2022 is not
in the Products and Services tab

Re: Autocad Expired Access always pops up even after renewed subscription

leowarren34 — Sun, 10 Oct 2021 21:19:49 GMT

Hi @Anonymous,

That would explain why you couldn't access AutoCAD.

To fix this go to: https://www.autodesk.com/education/edu-software/overview

Click the sign-in option next to 'Already have educational access?'

Follow the instructions to sign in then click Get Product on the AutoCAD tile, make sure to select 2022 as your version.

Re: Autocad Expired Access always pops up even after renewed subscription

Anonymous — Mon, 11 Oct 2021 10:01:27 GMT

Thank you very much. I already uninstalled the Autocad app before and just
reinstalled it. Just to clarify, after this 1 year access expire, when im
still eligible and renew my access, do I have to reinstall autocad again?

Re: Autocad Expired Access always pops up even after renewed subscription

leowarren34 — Mon, 11 Oct 2021 14:35:42 GMT

Hi @Anonymous,

You didn't need to uninstall in the first place but from now on your license is tied to your educational renewal date, so when you renew your access you get another year added to the license.

Re: Autocad Expired Access always pops up even after renewed subscription

Anonymous — Mon, 11 Oct 2021 16:47:27 GMT

Understood, thank you very much