topic Issues with Revit 2019.2.4 update? in Installation & Licensing Forum

Issues with Revit 2019.2.4 update?

mdhutchinson — Tue, 07 Dec 2021 22:04:48 GMT

Is there an issue with Revit 2019.2.4 update?

I've installed it now fresh on two machines and both cause Revit to crash on startup. Revit 2019 was installed fresh and then the 2.4 update. Oddly enough... when you launch Revit 2019 it takes very long time to pop the error report.

Re: Issues with Revit 2019.2.4 update?

pendean — Tue, 07 Dec 2021 22:18:58 GMT

Did you inquire in the REVIT forums to gauge REVIT user experiences yet https://forums.autodesk.com/t5/revit-products/ct-p/2003

And have you seen this too for way more other things to try since this is a new installation https://knowledge.autodesk.com/support/revit/troubleshooting/caas/sfdcarticles/sfdcarticles/Revit-2017-crashing-during-start-up.html

Re: Issues with Revit 2019.2.4 update?

mdhutchinson — Wed, 08 Dec 2021 20:22:58 GMT

... turned out that in my case, I needed to disable our anti-virus software. Once I did and redid Autodesk install from clean state, 2019.2.4 updated and ran just fine.

There were some changes our IT staff made to anti-virus that I was not aware of. Typically I did not have to disable it.