topic Re: Autodesk sign in issue in Installation & Licensing Forum

Autodesk sign in issue

cyuhas — Fri, 19 Jul 2024 21:20:59 GMT

Myself and multiple other users have been using Autodesk Map 3D 2017 for many years and its been great up until recently where the Autodesk sign in within the program no longer works (attached Autodesk1.png). The login window opens, but it is blank (attached Autodesk2.png).

Has anyone else had this happen, and if so did you find a fix for it?

Thanks!

Re: Autodesk sign in issue

pendean — Fri, 26 Jul 2024 19:09:01 GMT

Have you seen this
https://www.autodesk.com/support/technical/article/caas/sfdcarticles/sfdcarticles/Blank-Sign-In-dialog-when-launching-an-Autodesk-software.html

Re: Autodesk sign in issue

cyuhas — Fri, 26 Jul 2024 19:11:36 GMT

Yes I have, that wasn't it. The issue has seemed to resolve itself recently, so I am not sure what has changed or was fixed. Multiple users who had the problem, can now login as usual