Autodesk Forge Subscription_No API Access even after valid subscription

ombhagwat29 — Tue, 04 Jan 2022 16:13:40 GMT

Hi,

I have recently started to explore Forge platform. My trial period for forge was expired, so I bought 100 credits, now credits are displayed in my account. However access to Forge API is still denied.
This is what i get in response. Any idea why is this? I also have contaced customer support but wanted to bring this out if someone has already face similar situation.

{

"developerMessage": "You are not allowed to use this API because your Forge trial is expired.",

"moreInfo": "https://forge.autodesk.com/en/docs/oauth/v2/developers_guide/error_handling/",

"errorCode": "ERR-004"

}

ps. Perhaps this is not the right forum for Forge subscription related topics. If you are aware where to post this let me know.

Thanks,

Re: Autodesk Forge Subscription_No API Access even after valid subscription

natasha.l — Fri, 07 Jan 2022 21:59:15 GMT

Hello @ombhagwat29,

Please reach out for support on the Forge Get Help page: https://forge.autodesk.com/en/support/get-help

Please "Accept Solution" if a reply or replies have helped resolve the issue or answered your question, to help others in the community.

topic Autodesk Forge Subscription_No API Access even after valid subscription in Installation & Licensing Forum

Autodesk Forge Subscription_No API Access even after valid subscription

Re: Autodesk Forge Subscription_No API Access even after valid subscription