topic No verification email for education access in Installation & Licensing Forum

No verification email for education access

vminhquan2105 — Sat, 11 Oct 2025 15:23:12 GMT

Hello,

As i said in the title, I’ve been waiting for over 72 hours, but I still haven’t received the verification email for educational access. I’ve verified once before through SheerID (Spotify Student discount) and it only took 48 hour as stated. I have been checked SheerID FAQs, but it seem like Autodesk haven't sent my request. Can you please look into this issue.

Every helps are appreciate

Thanks.

Re: No verification email for education access

mari.shimode — Thu, 23 Oct 2025 07:23:19 GMT

Hi @vminhquan2105, apologies for my late response. Has the issue been resolved now? If not, would you please contact the education support so they can look into your account status? Thank you.

Re: No verification email for education access

mari.shimode — Wed, 29 Oct 2025 04:19:17 GMT

Hi @vminhquan2105, have you received help from the education support? If your issue is solved, please use Accept Solution so that others may find this in the future. Thank you.

Re: No verification email for education access

cassiebreew — Wed, 29 Oct 2025 11:47:24 GMT

It can sometimes take longer for Autodesk’s verification system to process educational access requests. Check your spam/junk folder, ensure your school email is correct, and whitelist Autodesk’s domain. If it’s been over 3 days, contact Autodesk Education support directly with your SheerID confirmation to speed things up.

Re: No verification email for education access

mari.shimode — Tue, 04 Nov 2025 08:38:20 GMT

Hi @vminhquan2105, I have marked my first reply as an accepted solution so others who have the same issue can contact the education support to solve it. Please visit the Autodesk Community again if you have any other questions in the future.