topic Re: Authorization window is blank in Installation & Licensing Forum

Authorization window is blank

Anonymous — Thu, 03 Feb 2011 17:43:02 GMT

I have got the same problem -Register today form is blank and shows only two radio buttons- I m useing 3dmax 9 on windows 7 home premium.

and i used these settings. but it is not working.

"Solution:
http://usa.autodesk.com/adsk/servlet/ps/item?siteID=123112&id=6404339&linkID=2475323

This issue can occur if Active Scripting is disabled for the My Computer zone.

To enable Active Scripting

On the Windows (Start) menu, click Run.
In the Open dialog box, enter REGEDIT and click OK
In the Registry Editor, find the following subkey:

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings\Zones\0

Double-click the 1400 value.
In the Edit String dialog box, under the Value data field, enter 0.
Find the following subkey:

HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Internet Settings\Zones\0

Double-click the 1400 value.
In the Edit String dialog box, under the Value data field, enter 0."

i have attached the Register today blank form pic

Please someone help.

Re: Authorization window is blank

TravisNave — Thu, 03 Feb 2011 20:12:05 GMT

Other users have had success launching the product as Administrator and activating that way.

For more information on this known Autodesk Support Knowledge Base article, please follow this link:

http://usa.autodesk.com/adsk/servlet/ps/dl/item?siteID=123112&id=6404339&linkID=9240617

Re: Authorization window is blank

Anonymous — Fri, 04 Feb 2011 14:38:50 GMT

hey guys i have found the solution...

http://forums.autodesk.com/t5/forums/replypage/board-id/24/message-id/29473

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings\Zones

i have deleted the invalid one other than ; 1,2,3 and 4

Having a My Computer security zone is somewhat unusual. Typically, there are only four security zones: Internet, Local intranet, Trusted sites, and Restricted. In this case, examining the registry may also find a subkey under Zones named with a "broken" character at:

Re: Authorization window is blank

Anonymous — Fri, 04 Feb 2011 17:57:32 GMT

Thank you so much... now max is working properly again thank u.

Re: Authorization window is blank

Anonymous — Sun, 20 Mar 2011 22:36:50 GMT

same problem, been busy for hours allready trying to fix this, please HEEELLP!!

I tried all these sulutions:

http://area.autodesk.com/forum/autodesk-3ds-max/installation---hardware---os/activation-problem/

http://usa.autodesk.com/adsk/servlet/ps/dl/item?siteID=123112&id=6404339&linkID=9240617

have IE 9 as default (javascript enabled)

a new 64bit Dell with windows 7

nothing works...

Re: Authorization window is blank

Anonymous — Mon, 21 Mar 2011 18:19:23 GMT

OK fine..do not do any thing

just follow this... even i have dell.

go to run type regedit

locate HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings\Zones\

now you will see there is something with the letter "L" just above O.

. Delete only "L"

.. http://usa.autodesk.com/adsk/servlet/ps/dl/item?siteID=123112&id=6404339&linkID=924061he

send me the snapshot if you face error.

Re: Authorization window is blank

Anonymous — Wed, 27 Apr 2011 17:17:57 GMT

I didn't want to start a new thread for this... I'm hoping this translates. I'm running Windows 7 on a brand spanking new iMac.

I have been running my Revit Architecture 2011 Suite without incident since it was set up 2 weeks ago. That is until yesterday. The product searches for the license server on booting up, then tells me I need to activate the product.

Ok, no problem...

Connecting to Autodesk for a new key and to activate the product causes Windows 7 to flag me with a 'program not responding' and then locks me out of it. The same thing happens when I try to enter the Activation Code that Autodesk gave me last night. No Go.

BTW - the acticvation windows show up just fine for Revit and AutoCAD- it'll let me get that far without issue... its the 'next' button to authorize the product that causes the immediate "Program Not Responding" interruption, and locks me out of Activation as well as Revit. It won't even Run in Demo mode.

Now, I've done the suggested registry editing (which was already set to Zero), I've done tried to run it as an Admin and license it that way, I've even shut off all the security protocols, and then run the software as an admin..

NONE of the things that I've tried here will make Windows 7 cooperate and let Either Revit 2011 or AutoCAD 2011 talk to the server and get this thing authorized.

I've called the local Autodesk Rep, I've called our tech support, and I've been researching this problem and possible solutions all night.

I've caught a brief flash of a script error on one of these attempts... which hasn't appeared before or since. Which is what led me to believe that the registry was indeed the problem. I have no broken registry entries, and everything seems to be where it's supposed to be - according to all the information that I've been able to find.

So my question is - sure this might work for some people - but do you have any other fixes?

I'm coming up on 2 days lost work because of this, and I can't afford to see day 3 without a solution.

Thanks,

Re: Authorization window is blank

Anonymous — Fri, 17 Jun 2011 09:43:11 GMT

what is that?

Re: Authorization window is blank

Anonymous — Fri, 17 Jun 2011 09:47:13 GMT

thank you man

Re: Authorization window is blank

Anonymous — Sat, 23 Jul 2011 15:07:59 GMT

I have got the same problem -Register today form is blank and shows only two radio buttons- I m useing 3dmax 9 on windows 7 Ultimate. I also tried below settings for through the regedit.

Please help me anyone..

Re: Authorization window is blank

Anonymous — Tue, 09 Aug 2011 15:02:05 GMT

After reading all these posts I came to the conclusion that staying with ACA2010 was the right decision. Now I don't lose my precious time configuring my workspace at each new release.

Upgrades should occur in a 3 year cycle and include new tools (not a new interface at each new version).

Pedro Aroso

http://ferramentasdearquitecto.blogspot.com/

Re: Authorization window is blank

Anonymous — Tue, 24 Jan 2012 19:30:31 GMT

Where's the solution to this problem? I went into registry and 1400 value was already 0.

Re: Authorization window is blank

TravisNave — Tue, 24 Jan 2012 21:02:20 GMT

For more information on this known Autodesk Support Knowledge Base article, please follow this link:

http://usa.autodesk.com/adsk/servlet/ps/dl/item?siteID=123112&id=6404339&linkID=9240617

Additional discussion about this issue can be found here:

http://forums.autodesk.com/t5/Installation-Licensing/Blank-Activation-Screen/td-p/2862508

Re: Authorization window is blank

Anonymous — Wed, 25 Jan 2012 18:42:26 GMT

Well I got it to work, so thanks everyone. I had to restart internet explorer. I also had to delete the L folder before the zero folder in the registry that was mentioned earlier. The fix works, just remember to do the small housekeeping stuff afterward.

extra kudos to "karan9delhi"

Ira

Re: Authorization window is blank

Anonymous — Tue, 31 Jan 2012 03:37:23 GMT

i downloaded Maya 2012 but when i try to activate it, it gives me a blank window.

how do i fix it? (:

Re: Authorization window is blank

Anonymous — Tue, 31 Jan 2012 03:40:02 GMT

ok so like, i did what the instruction said to fix the blank window but it doesn't seem to work

Re: Authorization window is blank

arlinpega.bibat — Tue, 31 Jan 2012 04:24:26 GMT

Hi janiramirez30:

You may follow the steps provided through this link:http://forums.autodesk.com/t5/Installation-Licensing/Blank-Activation-Screen/td-p/2862508

"The first solution is to go into Internet explorer>Tools>internet options or control panel > internet options.

Under the security tab, choose internet zone. Click custom level, and enable the options pertaining to ActiveX ontrols ans java scripting".

Let us know if this worked for you. You may also send us the serial number through privatem message (envelope next to your account name at the top of this page) so we may have a look further.

Thank you for your cooperation.

Re: Authorization window is blank

Anonymous — Thu, 02 Feb 2012 22:20:33 GMT

HI. I have downloaded my student version. During the installation i have entered the serial yet during first run autocad prompts me to activate. But on clicking activate, only a black screen comes.

Re: Authorization window is blank

philip.s — Thu, 02 Feb 2012 22:33:09 GMT

nayandeepak551,

Did you follow the steps outlined in the link contained in the above post?

Re: Authorization window is blank

Anonymous — Thu, 02 Feb 2012 22:57:37 GMT

yes i have tuned the registry yet i am unable to activate it.