topic Re: Renew account access in Installation & Licensing Forum

Renew account access

kresh.bell — Sun, 13 Mar 2022 09:16:55 GMT

Hi,

I renew my student account access for an additional year

After that I received an email from Autodesk

But I still have a 29-day notice of my license expiration.

How can I remove this?

Gabriel_Watson — Sun, 13 Mar 2022 16:13:39 GMT

Try to reset your license by signing out of it and signing back in with your username.

If that does not work by itself, you can force-remove the licensing information from your PC using the Autodesk Licensing Support Tool:
https://knowledge.autodesk.com/customer-service/account-management/transition-to-named-user/update-named-user-license

Download it from here:
https://knowledge.autodesk.com/search-result/caas/downloads/content/licensing-support-tool.html

Use the following commands in CMD (command prompt) in Windows:
cd %CommonProgramFiles(x86)%\Autodesk Shared\AdskLicensing\Current\helper
AdskLicensingInstHelper change -pk ###X# -pv YEAR.#.#.X -lm USER
(use the "AdskLicensingInstHelper list" command to check if your license key and version is the same as above)

kresh.bell — Mon, 14 Mar 2022 05:32:25 GMT

I can't help myself.
But when I run the Manage license here

I see two different information for the same account

leowarren34 — Tue, 15 Mar 2022 00:25:41 GMT

Which version of Inventor is this?

kresh.bell — Tue, 15 Mar 2022 04:29:44 GMT

2022

kresh.bell — Tue, 15 Mar 2022 04:35:46 GMT

Hi,

for some reason, I don't know which one because I didn't do anything, today everything is ok.

Thanks everyone