topic Re: Installation Window Too Big for Screen in Installation & Licensing Forum

Installation Window Too Big for Screen

Anonymous — Fri, 27 Jan 2012 06:33:37 GMT

I have an Acer netbook and just downloaded AutoCAD 2012. I got past the license agreement screen and was only able to move on because I could access the appropriate button by hiding the bottom taskbar. On the product information screen, I can't see the bottom buttons that would allow me to move on to the next step. I've tried blind-tabbing and hitting 'enter' to hopefully get the right button, but it's not working. I either get shot to the FAQ/help page, or it asks if I want to quit the installation. I've tried changing my resolution, but it's as high as it'll go. The window won't let me re-size. So weird. Does anyone else have any tips or tricks I might try?

Thanks!

Re: Installation Window Too Big for Screen

TravisNave — Fri, 27 Jan 2012 15:03:56 GMT

Your Acer netbook does not meet the minimum system requirements or screen size for AutoCAD 2012. I recommend you install on a more capable workstation. A netbook is meant for internet access.

Re: Installation Window Too Big for Screen

Anonymous — Sat, 28 Jan 2012 04:39:36 GMT

Thanks! I don't *really* need it - just wanted to be able to finish up homework and such. I realize a netbook is not the way to go to do serious work on AutoCAD. I'll give it a try on my husband's computer and see what happens.

Re: Installation Window Too Big for Screen

Anonymous — Thu, 09 Aug 2012 13:46:23 GMT

First off, AutoDesk should be ashamed of themselves for having the install screen so big and not allowing it to resize, if necessary. It's that way with even True View 2013. I have a Core i5 laptop with plenty of horsepower to run AutoCAD but it's a smaller screen. All I needed was True View and I had to muddle through it. Inexcusable!

My suggestion is to hook it up to an external monitor with and try and change the resolution on that. Usually the netbooks will resize to the screen that it's hooked up to. Most monitors will have a better screen resolution vertically that will allow you to see the screen.

Shame on AutoDesk for this blatant oversight!

Re: Installation Window Too Big for Screen

TravisNave — Thu, 09 Aug 2012 16:43:05 GMT

It's not an oversight. Autodesk specifically states the minimum requirement for screen resolution.

Re: Installation Window Too Big for Screen

Anonymous — Wed, 12 Nov 2014 10:08:54 GMT

I have never seen a company that has such an incompetent support base, completely unable to understand the value of positive brand apperance.

Autodesk inventor is a great product and i enjoy using it, however as soon as there is a compeditor which is of the same standard then i will happily move.

That will be soley because everytime i have a problem and read these support comments Autodesk come across as a company full of techs who are so smug about what they can do they are unable to help their customers.

Inventor is not the only software which is graphics intensive, it is however one of the only which doesn't allow you to use it on a business trip when you cant take your desktop, this keeps developers glued to their desks, this is a product oversight.

For inventor and autodesks sake in general please if you're unable to helpsome constructively please refrain from damaging their image by being an ****.

Re: Installation Window Too Big for Screen

jessica.t — Thu, 13 Nov 2014 00:58:11 GMT

Welcome to the Autodesk Community @Anonymous,

The community consists of peer to peer support and we sincerely appreciate your participation in sharing your feedback regarding your experience, however I am sorry to see that those experiences haven't always been the best. I would be happy to explore this further with you if you like. Feel free to send me a private message at anytime and I'll get back to you as soon as I can.

Thank you very much,

Re: Installation Window Too Big for Screen

Anonymous — Fri, 21 Nov 2014 04:33:02 GMT

alright, but minimum requirements aside, i have been using Autocad for 8 years now, for the past 4 i have been running it on my laptop, wich has more than enough processing power for the program, and it fits just fine on my screen. the ONLY problem i have with it is the fact that ALL autodesk programs are **** near uninstallable for this same reason. its not bloody hard to make a SINGLE screen capable of being resized.

Re: Installation Window Too Big for Screen

david.lau — Tue, 09 Dec 2014 14:21:59 GMT

You need to bump up your resolution. Even if Maya was installed correctly, the Maya interface has so many UI elements, it wouldn't fit on your screen. You may need to attach a second monitor on your computer to get the correct resolution to install and run it.

Minimum

http://knowledge.autodesk.com/support/maya/troubleshooting/caas/sfdcarticles/sfdcarticles/System-requirements-for-Autodesk-Maya-2015.html

http://usa.autodesk.com/adsk/servlet/syscert?siteID=123112&id=18844534&results=1&stype=graphic&product_group=19&release=2015&os=32768&manuf=all&opt=1

Re: Installation Window Too Big for Screen

Anonymous — Tue, 09 Dec 2014 22:58:05 GMT

YOU ARE WRONG.

I finally managed to trial and error with the tab buttons and got the program installed.

Maya 2015 runs fine, everything on screen, no problems.

Autocad 2015 runs fine, everything on screen, no problems.

Revit 2014 runs fine, everything on screen, no problems.

I have already told you I have well above the minimum requirements you all keep going back to.

THAT IS NOT THE PROBLEM.

THE ONLY PROBLEM I HAVE EVER HAD IS WITH THE INSTALLER BECAUSE YOU CANNOT RE SIZE THAT WINDOW

Re: Installation Window Too Big for Screen

Anonymous — Mon, 23 Mar 2015 18:24:03 GMT

Thank YOU Spartan823! I might not have figured out to use the tab to get the "install" button highlighted. That IS a good solution for this issue, and the others are WRONG. 🙂 My student version of Maya is finally installing.

Re: Installation Window Too Big for Screen

Anonymous — Wed, 29 Apr 2015 01:41:14 GMT

Yup, you are right 🐵

Re: Installation Window Too Big for Screen

Anonymous — Fri, 17 Jul 2015 12:47:41 GMT

Greetings, All.

Here's what worked for me:

Go to Control Panel.

If you're in Category view, select Adjust Screen Resolution

then select "Make text and other items larger or smaller."

(Or if you use one of Control Panel's icon views, select Display)

This should take you to a page with "Change the size of all items"

at the top. Make sure this value is not set higher than 100%

Cheers,

George Freeman

Albuquerque, NM, USA

Re: Installation Window Too Big for Screen

ricardo_uribe — Wed, 20 Jan 2016 22:52:35 GMT

Still an issue 1-20-16. Two students trying to install Revit 2016 have same issue. The computers meet req.

Re: Installation Window Too Big for Screen

Anonymous — Tue, 31 May 2016 23:43:43 GMT

What an arrogant reply! A new person seeks information and you have to act like a jerk? I'd love to be able to use my program too but if I cannot resize things at will I have to uninstall it. Thank goodness it's a trial version and I'm not obligated to spend my money on a salary for a jerk. Be civil to your customers. We're not all "geniuses" like you.