topic Re: Problem with activation (error activation) error (400) in Installation & Licensing Forum

Problem with activation (error activation) error (400)

Anonymous — Sun, 11 Mar 2012 21:31:20 GMT

Hello
I have a problem with activation autodesk Autodesk 3ds Max 2012 64-bit

the problem is that:

When I clicked on "Activate" and next "Continue" the next screen was "Processing Error"

Your online activation request has returned an error (400) which is not allowing your request to be processed using our automated systems.

Click the "Use another method" link below to complete the necessary forms and submit your request to the local Autodesk Business Center for your area. A Customer Service Representative will respond within the next 2 business days.

I have a student license

Re: Problem with activation (error activation) error (400)

arlinpega.bibat — Mon, 24 Sep 2012 06:16:37 GMT

Hi p3pis89:

We can assist you with manual activation. Please provide us your serial number through private message (envelope next to your account name at the top of this page) together with your request code.

Following are the steps to retrieve the request code:

1. Run the program

2. Pull down menu 'Help'

3. Click on 'About'

4. Click the Production Information button at the right hand corner

5. Click on the Activate button

6. On this page you will be able to view Product, Serial Number and Request Code

For future reference, you may contact our Registration and Activation Team directly through this link.

Have a nice day!

Best Regards,

Arlin

Re: Problem with activation (error activation) error (400)

Anonymous — Wed, 25 Apr 2012 16:12:49 GMT

I am having the exact same problem! I also have a student license, the only difference is it's occurring with Autodesk Maya2011 64-bit version.

Re: Problem with activation (error activation) error (400)

Anonymous — Sat, 28 Apr 2012 18:55:20 GMT

Please can you help me with manual activation also? I am having the exact same problem and I can't find any other assistance.

Re: Problem with activation (error activation) error (400)

joane.bonghanoy — Mon, 30 Apr 2012 04:11:34 GMT

Hi aoctigan,

Please Private Message me your Serial Number and Request Code.

The request code is a series of random digits and letters which will appear on your screen when you begin the activation process. If you are activating the software for the first time, you will have two options: <Run> or <Activate>, please click on <Activate> and you will be able to view the Request Code and enter your serial number and product key.

Otherwise please take the following steps:

1) From the pull down menu <Help> and click <About>.

2) Click on <Product Information> button at the top right hand corner.

3) Click on <Activate> button.

4) On this page, you will be able to view Product Serial Number and Request Code

Re: Problem with activation (error activation) error (400)

Anonymous — Sun, 13 May 2012 21:24:51 GMT

I have the same problem with Autodesk 3ds Max 2013. Can someone help me?

Re: Problem with activation (error activation) error (400)

arlinpega.bibat — Mon, 02 Jul 2012 00:59:35 GMT

Hi gamerpro95:

You may send me your serial number through private message. Upon validation, I may generate an activation code manually for you.

In order to generate an activation code we will need the request code that is displayed on your monitor after you begin the activation procedure. Following are the steps to retrieve the request code:

1. Run the program

2. Pull down menu 'Help'

3. Click on 'About'

4. Click the Production Information button at the right hand corner

5. Click on the Activate button

6. On this page you will be able to view Product, Serial Number and Request Code

Have a nice day!

Re: Problem with activation (error activation) error (400)

Anonymous — Mon, 18 Jun 2012 07:18:54 GMT

I also have this same problem with the same circumstances. Can you help me with the manual activation please? thank you.

Re: Problem with activation (error activation) error (400)

philip.s — Mon, 18 Jun 2012 16:07:07 GMT

Hi sherlockwjl,

It looks like a successful activation was already processed for your 3ds Max 2013 license today. If you still need assistance, please contact our Registration and Activation team or send me a Private Message (click on my philip.s profile name, and then "Send this user a private message") with your serial number (to confirm I'm looking at the right one) and corresponding request code.

Re: Problem with activation (error activation) error (400)

Anonymous — Tue, 26 Jun 2012 07:13:23 GMT

I got the same problem with maya 2012 3ds max 2012、13 with student version. Could you help me?

Re: Problem with activation (error activation) error (400)

joane.bonghanoy — Tue, 26 Jun 2012 08:56:10 GMT

Hi givemeapiggy,

Please Private Message me (envelope next to your account name at the top of this page) your Serial Number and Request Code.

Click here on how to generate the Request Code: http://autode.sk/yj9Ukr.

Re: Problem with activation (error activation) error (400)

Anonymous — Fri, 29 Jun 2012 23:06:50 GMT

Hi all!

I didn't want to add nwe topic so I refreshed this one. I have the same problem with student version of 3ds Max 2012 32-bit. i would appreciate if you can help me solve this problem.

Regards

Re: Problem with activation (error activation) error (400)

arlinpega.bibat — Mon, 02 Jul 2012 01:20:17 GMT

Hi MIchel90:

Please send me a Private Message (click on the envelope next to your profile at the top of the page, Compose New Message, and then enter my arlinpega.bibat profile name) with your serial number so that we may check our record. Upon validation, we may activate your serial number manually. Alternatively, you may contact our Registration and Activation Team directly through License Assistance Form.

Best Regards,

Arlin

Re: Problem with activation (error activation) error (400)

Anonymous — Fri, 20 Jul 2012 13:16:44 GMT

Hello Guys

I have the same problem with that Error 400, and that by all software (expection Autodesk Sketchbook Pro)

I have a Student Account.

Best regard

Sixtisam

Re: Problem with activation (error activation) error (400)

Anonymous — Tue, 21 Aug 2012 19:38:11 GMT

I have the same problem with Autocad 2012 and Revit Architecture 2012. I have a studen account and I used the activation codes given to me when i downloaded the programs from the autodesk page.

Re: Problem with activation (error activation) error (400)

philip.s — Wed, 22 Aug 2012 00:03:32 GMT

sixtisam, if.franco1139,

Can you please send me a Private Message (click on my philip.s profile name and then "Send this user a private message") with your serial numbers and corresponding request codes.

Re: Problem with activation (error activation) error (400)

Anonymous — Thu, 30 Aug 2012 13:56:06 GMT

Product:	Autodesk 3ds Max 2013
Serial Number:	xxx-xxxxxxxx
Product Key:	128E1
Request code:	GY7U 6AJN NQ65 ZAPN C43L PFLX Q83A K2TZ

Re: Problem with activation (error activation) error (400)

philip.s — Tue, 28 Aug 2012 21:59:31 GMT

Hi septa,

I just processed and sent your activation to the registered email address (please let me know if you don't receive it).

For future reference, please avoid posting sensitive information such as serial numbers in the forums.

Re: Problem with activation (error activation) error (400)

philip.s — Tue, 28 Aug 2012 22:01:38 GMT

sixtisam, if.franco1139,

Wanted to follow up from my last post as my Private Message inbox was wiped out . If you had sent me a PM / still need assistance, please resend it.

Re: Problem with activation (error activation) error (400)

Anonymous — Fri, 07 Sep 2012 19:03:38 GMT

hi. i sent a PM, but got no answer yet. my MAX version is still not working.