topic Re: Failure to install True View 2013 in Installation & Licensing Forum

Failure to install True View 2013

Anonymous — Fri, 13 Jul 2012 17:39:43 GMT

Got through the accepting terms/condtions part, the final installation started and quickly stopped.

I got a "Failed" marker and it said: "Installation complete. Some products failed to install."

the instillation log file is attached

any help appreciated

TravisNave — Mon, 16 Jul 2012 17:13:34 GMT

Install Microsoft Visual C++ 2010 SP1 Redistributable (x86) Failed Installation aborted, Result=1603

Your product is failing to install because the prerequiste program required by the installer is newer than the version being installed. Please uninstall the prerequisite program causing the issue and run your installer again.

For more information about this process, please see my KB link here:

http://forums.autodesk.com/t5/Installation-Licensing/Some-Products-Fail-to-Install-Result-1603/td-p/3382347

Good Luck!

Anonymous — Mon, 16 Jul 2012 18:19:04 GMT

thanks a lot this appears to have worked

TravisNave — Mon, 16 Jul 2012 18:24:08 GMT

Excellent! Thanks for the update.