topic Re: 3ds max on Windows8 in Installation & Licensing Forum

3ds max on Windows8

Anonymous — Fri, 26 Oct 2012 22:52:15 GMT

Hi,

I have 3ds max 2013 edu version, but I cant get it to work on Windows 8, it hands right after clicking 'I agree' on the license window - i.e it disapepars and splash with 'initializing 3ds max' stays there forever,

is this a known issue, and is there a way to solve it ?

I have tried compatibility mode and run as admin already

Re: 3ds max on Windows8

DarrenP — Sat, 27 Oct 2012 02:24:46 GMT

no autodesk products are suppoerted on windows 8

what?

Anonymous — Sat, 27 Oct 2012 14:52:24 GMT

What do you mean they arent supported?

From what I know official release date of Win8 was yesterday, so I hope you will finally support it at some point?

Re: 3ds max on Windows8

Anonymous — Sun, 28 Oct 2012 22:11:43 GMT

I understand, not supported on Windows 8. I'm trying to reinstall 3ds Max 2012 and I'm finding it will only install as 32bit. I might be missing something in installation. Any suggestions?

Re: 3ds max on Windows8

Anonymous — Mon, 29 Oct 2012 23:07:02 GMT

Any progress?

I know its only a student version and I havent paid you few thousand <insert currency here>, but it might change if I get to work on it to pass my uni 🙂

Re: 3ds max on Windows8

dembkod — Thu, 01 Nov 2012 16:33:48 GMT

pawwilon,

Hello. Windows 8 was unavailable as a full product during the development cycle of our products, so it could not effectively be tested against this system. As a result, our existing products are unsupported in this environment. Windows 8 is brand new and the 2013 release was in the spring. Testing had to occur months before that point, and planning months before that.

Based on prior release history, I would expect Windows 8 to be an environment we support on future versions. The same thing happened when Windows 7 was released.

http://upandready.typepad.com/up_and_ready/2012/11/the-joy-of-windows-8-and-anything-new.html

Thank you for taking part in our community!

David Dembkoski

Product Support Specialist

Autodesk Product Support

Re: 3ds max on Windows8

dembkod — Mon, 10 Dec 2012 16:47:20 GMT

pawwilon,

Hello. Just following up. We have produced a list of programs that are expected to work on Windows 8. 3ds max is one of them:

http://usa.autodesk.com/adsk/servlet/ps/dl/item?siteID=123112&id=19048377&linkID=9240617

Windows 8 operates in a similar but different fashion, as such, you may run into additional hurdles. Turn off Windows UAC in windows 8- this is different than in Win7.

http://www.forumswindows8.com/tutorials/disable-uac-windows-8-a-4070.htm

Turn off Antivirus and any competing programs.

Check your installed programs list, if you have a program called "Displaylinkcore" uninstall it, you can reinstall after. This driver has caused blocakage in the past on some versions.

Then try to install. If this does not work, look at the processes and programs that are running, shut the excess ones off, or boot into a diagnostic mode and try to install there.

Thank you for taking part in our community!

David Dembkoski

Product Support Specialist

Autodesk Product Support

Re: 3ds max on Windows8

Anonymous — Thu, 13 Dec 2012 00:22:58 GMT

Works!

I only had to re-download the package.

Re: 3ds max on Windows8

Anonymous — Tue, 22 Jan 2013 20:28:56 GMT

I tried this and it did NOT work. please give details how you got it to work please. i'm a teacher and need to work at home to prepare the lessons. got a new laptop and now I cannot get 3d max 2013 to install. HELP!

Re: 3ds max on Windows8

Anonymous — Wed, 23 Jan 2013 15:06:20 GMT

If you're on windows 8, did you enable net frameworks?

My problem was corrupt cab file.

Re: 3ds max on Windows8

Anonymous — Wed, 20 Mar 2013 21:50:00 GMT

I am having issues with 3DS Max not running as well. I have ran as admin, and in Windows 7 compatibility modes, I have uninstalled and deleted all the files and the re-installed multiple times. Every time I start it up, the program freezes and crashes my graphics processor. Here is an image of the error code I recieve for my graphics card. Can anyone help me with this? Windows 8 is the most frustrating thing to try to use Autodesk programs on.

Re: 3ds max on Windows8

DarrenP — Wed, 20 Mar 2013 21:51:37 GMT

that looks like more a video card or video card driver issue

Re: 3ds max on Windows8

Anonymous — Wed, 20 Mar 2013 22:13:24 GMT

You are correct, I recently updated my drivers in January through the Lenovo support website, to my dismay, nothing worked then. I just installed the Februaury drivers for my Nvidia K2000 GPU and now it runs. Hopefully this fixes my problems running Maya as well. Thanks you for pointing out the obvious. Sometimes that's exactly what is needed. It is seriously appreciated. 🙂

Re: 3ds max on Windows8

Anonymous — Thu, 21 Mar 2013 01:39:27 GMT

What about 2011? Will Autodesk 2011, especially 3DS Max, run on Windows 8?

Re: 3ds max on Windows8

Anonymous — Fri, 22 Mar 2013 05:02:56 GMT

I needed to install the 32 bit version. working great now Thx

Hi there, same problem here...

Anonymous — Wed, 19 Jun 2013 02:55:02 GMT

Hi there Autodesk and student community, I need some help here please!

I just downloaded 3Ds Max 2013 and 2014 (64 Bits both) for student, but when I tried to run it, it crashes at startup and show a message to send error report...

Any idea?

Technical Specifications:

Laptop Model: Dell - Alienware M14X R2
CPU: Intel Core i7-3630QM 2.4GHz Cuad Core
GPU: Nvidia GT 650M 2GB DDR5 128MB Bandwith
RAM: 8GB DDR3 (6.79GB are free for use)
HDD Speed: 7200RpM
OS: Windows 8 Single Language 64 Bits (Genuine)
Autodesk Student User: Rusoski

Re: 3ds max on Windows8

Anonymous — Wed, 19 Jun 2013 14:47:12 GMT

Re: 3ds max on Windows8

cnrivera07 — Thu, 11 Jul 2013 02:53:51 GMT

3DS Max 2014 most definitely works of Windows 8. I don't remember EXACTLY what I had to do but it was definitely a .dll problem. I believe I deleteda bunch of the .dll files in the program files for Max and reinstalled the program to let it install the correct ones. Something about one of the old files hanging around and had to be deleted. Try: http://forums.autodesk.com/t5/AutoCAD-2013-2014-DWG-Format/HELP-can-t-start-Autocad-2014/td-p/3896003/page/2

Re: 3ds max on Windows8

Anonymous — Sun, 18 Aug 2013 20:43:04 GMT

hola tengo un problema con 3d max 2014, tengo windows 8 en mi notebook, he instalado el programa sin problemas , pero al cargarlo para abrirlo me dice que hay un problema con la licencia, que caduco los dias de prueba y cuando coloco activarlo con mi licencia de educacion y me vuelve a aparecer un error llamado ERROR 20, y coloco aceptar y se cierra el programa y necesito urgente arreglar ese problema si alguien me puede ayudar..se lo agradeceria mucho

Re: 3ds max on Windows8

Anonymous — Thu, 26 Jun 2014 20:58:59 GMT

Olá, já à uns meses que teno vindo a tentar instalar o 3dx max e chega a uma fase de instalação e da falha. possuo o windows 8. alguma sugestão? é urgente