topic Can't create my edu comm account in Installation & Licensing Forum

Can't activate my student account.

Anonymous — Thu, 08 Nov 2012 20:23:00 GMT

The e-mail is sent but the link provided is broken. I have the Registration Code and ID though.

Re: Can't activate my student account.

philip.s — Thu, 08 Nov 2012 22:16:00 GMT

Hello Athanasios,

We apologize for the inconvenience and are looking into this to see if it's part of a bigger issue. With that being said, I've just activated your account and you should now have full access to the Education Community.

Please feel free to let us know if you're in need of additional assistance.

Re: Can't activate my student account.

Anonymous — Fri, 09 Nov 2012 15:45:08 GMT

I just registered and waited for forever... i am not recieving any activation email. Please help

Re: Can't activate my student account.

Anonymous — Fri, 09 Nov 2012 15:45:58 GMT

Can't activate my student account.

Re: Can't activate my student account.

philip.s — Fri, 09 Nov 2012 16:59:48 GMT

Hello Sly,

I've just activated your Education Community account and you should now be good to go!

As mentioned in some of the previous posts, the activation email's can sometimes get routed to junk folders or blocked all together. I'd suggest that anyone who finds themselves in a similar situation also explore the option to validate over the phone via text message.

Re: Can't activate my student account.

Anonymous — Wed, 14 Nov 2012 16:28:48 GMT

Hi!

I´m not able to activate my student account. Waited several days for the e-mail..

Re: Can't activate my student account.

philip.s — Wed, 14 Nov 2012 21:36:19 GMT

I apologize for the inconvenience Maria. Your account has just been activated and you should now have full access to the Education Community.

Re: Can't activate my student account.

Anonymous — Thu, 15 Nov 2012 02:51:45 GMT

because of content advisor password problems on my pc, when I was finally ready to download I exceeded the number of download tries on my pc.......how do I get this re set?

thanks

Re: Can't activate my student account.

joane.bonghanoy — Thu, 15 Nov 2012 04:48:21 GMT

Hi spamandstuff123,

By this, did you mean you can no longer download via the Education Community? Do you have a particular error message?

Re: Can't activate my student account.

Anonymous — Sat, 17 Nov 2012 17:09:36 GMT

I've just registered and I'm not getting any activation e-mail...

Re: Can't activate my student account.

philip.s — Sat, 17 Nov 2012 21:15:17 GMT

Hi Simon,

I've just activated your Education Community account and you should now be good to go!

We apologize for the inconvenience.

Re: Can't activate my student account.

Anonymous — Sat, 17 Nov 2012 22:26:14 GMT

Waited since yesterday for an activation code, tried resending it today and still havent gotten it. I would do the sms activation, but I can't find the page to do that.

Re: Can't activate my student account.

Anonymous — Sun, 18 Nov 2012 00:36:38 GMT

Hi there, I have tried and tried to get the confirmation e-mail for autodesk. I can't download anything until I have received the confirmation e-mail for Autodesk. Everything I try leads me to the page that says try re-sending confirmation e-mail, and I never get one. I have even looked in my junk floder and it is not there. I am really getting frustrated. Please help!

Re: Can't activate my student account.

joane.bonghanoy — Mon, 19 Nov 2012 01:48:10 GMT

Hi swany_34,

I have activated your Education Community account, you should be good to go. Do let us know if you still encounter any error.

Re: Can't activate my student account.

joane.bonghanoy — Mon, 19 Nov 2012 01:53:03 GMT

Hi devon.harding,

I can see here that your account has already been activated.

You should now be able to log in and download the software. Do reply back if you still cannot log in or if you encounter other issues.

Re: Can't activate my student account.

Anonymous — Thu, 22 Nov 2012 04:22:42 GMT

I still can't update my account. The link provided is not working. Please help.

Re: Can't activate my student account.

Anonymous — Thu, 22 Nov 2012 10:53:50 GMT

Can't activate my student account.:smiley sad:

Re: Can't activate my student account.

camilo.lemos — Thu, 22 Nov 2012 11:32:11 GMT

We are currently investigating an issue that is preventing us from manually activating student accounts.

We apologize for the inconvenience and will keep you posted via this post.

Thank you for your patience and understanding.

Re: Can't activate my student account.

camilo.lemos — Thu, 22 Nov 2012 18:33:11 GMT

Hi tiago and henryxhk.

The issue with the account activations on the Education Community has been resolved and I have manually activated your accounts.

You can go straight to the Education Community, log in and start enjoying its many benefits:).

Re: Can't activate my student account.

Anonymous — Fri, 23 Nov 2012 04:22:19 GMT

i am not recieving any activation email. Please help