topic Re: Autodesk component has stopped working in Installation & Licensing Forum

Autodesk component has stopped working

mosness — Wed, 10 Apr 2013 13:22:35 GMT

When starting AutoCAD 2014 for the first time it gets to the part where it is checking the license and it stops working. An dialog box pops up and says Autodesk component has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available. So I can't get into 2014. I have not uninstalled 2013 yet so I am using that now. AutoCAD 2013 shut down on me yesterday unexpectantly when I was creating a bitmap image for a new toolbar. The dialog box popped up when asking me to report the error and when I went to send it I got a similar message saying again the Autodesk component has stopped working, then a new dialog box popped us saying internet explorer has stopped working and needed to be closed closed. Can anyone help me with this. I have opened a new case through subscription acouple days ago, but thought I might get faster results here. Case number is 08255552.

Re: Autodesk component has stopped working

Anonymous — Mon, 15 Apr 2013 08:26:38 GMT

I've got the same problem! I've tried 3 different versions and it just wont work. Did you figure out why? I'm running windows 7.

Re: Autodesk component has stopped working

mosness — Mon, 15 Apr 2013 20:40:22 GMT

We finally got mine working. Below are the items that the Autodesk
Support Team had me try. I did them in order and once I updated my
Graphics Card driver it worked. You might try updating you driver first
and see if that works.

In regards to your case about AutoCAD 2014 freezing at Checking License,
please do the following:

A. Rename the following file by adding a .bak extension at the end of the
filename.

Windows XP
C:\Documents and Settings\All Users\Application
Data\FLEXnet\adskflex_*_tsf.data

Vista/Windows 7
C:\ProgramData\FLEXnet\adskflex_*_tsf.data

This file contains all activations for all 2010 and newer Autodesk products.
You will need to re-register all your products if this file is
renamed/deleted.

B. Restart AutoCAD and it will automatically re-register via Register Today
and it will start up as expected. A new adskflex_*_tsf.data file will be
created when you re-register your product.

If the issue persist after doing the above then please try the following
work flow:

1) Reset AutoCAD Settings as follows:

-autocad.html>
http://upandready.typepad.com/up_and_ready/2012/07/the-easiest-way-to-reset-
autocad.html

2) Install the latest service pack:

http://usa.autodesk.com/support/downloads/

3) Update the graphics card driver.

http://usa.autodesk.com/adsk/servlet/syscert?siteID=123112&id=18844534

4) If the issue persist, please create a new local user account onto the
computer and give it administrator permissions then log into the computer
with newly created test account and see if AutoCAD launches properly under
this user account as well.

5) If AutoCAD also crashes under the test user account, you will need to do
a complete uninstall and re-install following these instructions:

http://usa.autodesk.com/getdoc/id=TS45252

Mark

Re: Autodesk component has stopped working

Anonymous — Fri, 19 Jul 2013 16:58:25 GMT

Thank you! The above sequence worked for freeze when initializing at "check license" Autocad 2014 Building Suite Ultimate (not sure which step or all) - much appreciate the advice/detailed steps!

Re: Autodesk component has stopped working

Anonymous — Wed, 07 Aug 2013 11:15:37 GMT

I also have the same problem.

tried suggested fixes but still will not launch to activate licens.e

Re: Autodesk component has stopped working

Anonymous — Wed, 07 Aug 2013 14:24:34 GMT

I am having this problem but with revit. I have tried the fixes but am still having issues. Is there anything else to try?

Re: Autodesk component has stopped working

TravisNave — Wed, 07 Aug 2013 14:26:58 GMT

Welcome to the Community.

Your issues at launch could be due to a problem identified as the 2014 Activation Crash. You can see if the KB article about this issue resolves your problem.

http://usa.autodesk.com/adsk/servlet/ps/dl/item?siteID=123112&id=21825687&linkID=12305695

Good Luck!

Re: Autodesk component has stopped working

Anonymous — Tue, 20 Aug 2013 01:10:48 GMT

did you ever have any luck figure out the issues you were having? i'm running revit 2013 and after 5 months of a great run it stopped working today due to the activation issues on windows 7. Any input would be appreciated. thanks!

Re: Autodesk component has stopped working

Anonymous — Tue, 20 Aug 2013 15:31:12 GMT

I followed the steps below and successfully reinstalled CAD which has worked
fine for several months....Good Luck!

A. Rename the following file by adding a .bak extension at the end of the
filename.

Windows XP
C:\Documents and Settings\All Users\Application
Data\FLEXnet\adskflex_*_tsf.data

Vista/Windows 7
C:\ProgramData\FLEXnet\adskflex_*_tsf.data

This file contains all activations for all 2010 and newer Autodesk products.
You will need to re-register all your products if this file is
renamed/deleted.

B. Restart AutoCAD and it will automatically re-register via Register Today
and it will start up as expected. A new adskflex_*_tsf.data file will be
created when you re-register your product.

If the issue persist after doing the above then please try the following
work flow:

1) Reset AutoCAD Settings as follows:

-autocad.html>

->
http://upandready.typepad.com/up_and_ready/2012/07/the-easiest-way-to-reset-
autocad.html

2) Install the latest service pack:

http://usa.autodesk.com/support/downloads/

3) Update the graphics card driver.

http://usa.autodesk.com/adsk/servlet/syscert?siteID=123112&id=18844534

4) If the issue persist, please create a new local user account onto the
computer and give it administrator permissions then log into the computer
with newly created test account and see if AutoCAD launches properly under
this user account as well.

5) If AutoCAD also crashes under the test user account, you will need to do
a complete uninstall and re-install following these instructions:

http://usa.autodesk.com/getdoc/id=TS45252

Re: Autodesk component has stopped working

Anonymous — Wed, 21 Aug 2013 00:44:12 GMT

I managed to successfully launch REVIT and AutoCAD 2014 after loading
updates for the graphics card driver...I think in the end that was the
problem.
No issues so far with REVIT (I also have Windows 7)
Hopefully someone can help to resolve your problem.
Good luck!

Re: Autodesk component has stopped working

Anonymous — Mon, 26 Aug 2013 13:11:59 GMT

http://upandready.typepad.com/up_and_ready/2013/08/autodesk-software-activation-freezing-on-laptops-with-geforce-gt-series-cards.html instant solution!!! worked for me

Re: Autodesk component has stopped working

TravisNave — Tue, 27 Aug 2013 14:15:15 GMT

@Anonymous wrote:
http://upandready.typepad.com/up_and_ready/2013/08/autodesk-software-activation-freezing-on-laptops-with-geforce-gt-series-cards.html instant solution!!! worked for me

Thanks for the confirmation. I have written an additional information about this issue here:

http://forums.autodesk.com/t5/Hardware/Disabling-nVidia-Optimus-amp-Perform-Clean-Install/td-p/4363279

Re: Autodesk component has stopped working

Anonymous — Tue, 04 Feb 2014 06:08:13 GMT

i've got the same problem ... plz inform me if you find a solution

Re: Autodesk component has stopped working

Anonymous — Sat, 19 Apr 2014 04:04:01 GMT

Hi, I'm using windows 7 but i can't find the listed file name in my C drive. What can i do ?

Re: Autodesk component has stopped working

ThomasBHansen__ — Tue, 07 Oct 2014 10:37:17 GMT

I'm having same problem with my Infraworks 360 R2.

Acutally none of these suggestions worked for me, but I found that by pressing the "Activate" button as soon(!) as I can see it, it takes be beyond the "freeze" point. However, if I wait even just 1 sec. with pressing the button then the program freezes.

Re: Autodesk component has stopped working

Anonymous — Sun, 12 Oct 2014 10:20:49 GMT

yea, this totaly works, I was up past 3am just trying to install max 2014, i checked this comments while trouble shoooting and tried pressing the activation button as soon as it appeared. It worked!!!

Re: Autodesk component has stopped working

Anonymous — Tue, 14 Oct 2014 12:49:56 GMT

After such a frustrating experience with Revit 2014 Components failing close to a deadline. I felt it necessary to post a response that others may benefit. Strangely, NOT ONE suggested this strategy. As I'm not a computer wizard, I usually do not try anything rash without some backup advice. Strangely there isn't much said about this problem.

1. If you have tried the solutions posted on this forum and they do not work. try the following.

note: this will reset revit, so probably a good idea to back up your projects and component lists and any other 'special' files you may have changed.

2. Try using the windows uninstall process via control panels to start the Autodesk uninstall wizard.

3. Choose the option to REPAIR.

4. Activate your software. You may need to contact Autodesk for a re-acctivation code.

This worked for me and was relatively fuss free.

I hope this experience may help you find your solution.

Please note. I have been successfully operating Revit 2014 on a 17" Apple MacbookPro(6,1) i7 2.66GHz, NVIDIA GeForce GT 330M,

with 8Gb ram using Bootcamp, Windows 7(64bit) and GMWARE Fusion. The only issue I have ever experienced is sluggishness caused by multiple sleep transitions. I reboot my machine about 1/week so I'm actually surprised this is as stable as it is. Windows has crashed less on this machine than any other computer I have ever used. Not sure about what new Macs are like....

Re: Autodesk component has stopped working

Anonymous — Fri, 01 May 2015 11:58:58 GMT

Re: Autodesk component has stopped working on autocad 2011 and autocad 2012 ?? what shall i do please answer me important

Re: Autodesk component has stopped working

Anonymous — Tue, 01 Sep 2015 12:00:00 GMT

i am facing this problem in Autodesk recap 2015 .plz help me .

and my another id - harveersolanki@gmail.com

Re: Autodesk component has stopped working

Anonymous — Sat, 12 Mar 2016 23:13:07 GMT

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