topic Re: AutoCAD 2015 0xc0000142 Error occured. in Installation & Licensing Forum

AutoCAD 2015 0xc0000142 Error occured.

Anonymous — Sat, 29 Mar 2014 07:38:13 GMT

Hello.

I installed new autocad 2015 (subscription upgrade).

But I could not start program cause 0xc000142 error.

I tested acrobat unstall method and disable vaccine before autocad install, but it is not operate.

If someone have solution?

I use Windows 7 64bit.

I have 2 licenses and other pc is no problem to start autocad 2015 but other ones have a start problem.

Re: AutoCAD 2015 0xc0000142 Error occured.

pendean — Sun, 30 Mar 2014 13:10:33 GMT

What else us different about the two PCs? Did you restart your PC after removing the Acrobat software? Required.

Re: AutoCAD 2015 0xc0000142 Error occured.

Anonymous — Sun, 30 Mar 2014 13:52:33 GMT

Yes, I have Acrobat 9 on the Win 7 laptop. I will try removing it and ACLT 2015 and reinstall. Can I reinstall Acrobat 9 after the ACLT is working? (If I get it working) BTW the Win 8.1 desktop does have Acrobat 9 installed and i have no issues with ACLT 2015 installing on it.

Re: AutoCAD 2015 0xc0000142 Error occured.

Anonymous — Sun, 30 Mar 2014 23:24:40 GMT

Problem occured pc and not is different only CPU and graphic card.

Also use Windows 7 Professional 64bit and 16GB ram. also same SSD using.

2 pcs use acrobat reader XI and language pack.

I don't understand why this problem was occured.

Re: AutoCAD 2015 0xc0000142 Error occured.

Anonymous — Mon, 31 Mar 2014 11:53:03 GMT

After some time I have discovered I only needed to uninstall the 64bit Adobe Acrobat 9 AddIn. Then ACLT 2015 will run. I did try uninstalling and reinstalling both products with no luck. It was only after I removed the 64 bit AddIn that all was OK. The only thing is I cannot use 3D Capture in Acrobat now.

Seems strange that all is well on the Windows 8.1 system with both products fully installed. Must be some difference.

Thanks for everyones help.

Re: AutoCAD 2015 0xc0000142 Error occured.

david.lau — Mon, 31 Mar 2014 17:48:32 GMT

Can you also try this?

http://upandready.typepad.com/up_and_ready/2014/03/autocad-2015-application-error-0xc0000142-autoruns-for-windows-.html

Re: AutoCAD 2015 0xc0000142 Error occured.

TravisNave — Mon, 31 Mar 2014 18:40:57 GMT

Excellent job David.

So far, it seems that this is being caused by either Adobe Acrobat or nVidia drivers. Hopefully we can keep these errors to a minimum.

Thanks for sharing!

Re: AutoCAD 2015 0xc0000142 Error occured.

david.lau — Mon, 31 Mar 2014 19:39:23 GMT

It appears so. When you look at the AppInit dll, it references an Adobe Acrobat 9 Extended issue.

Re: AutoCAD 2015 0xc0000142 Error occured.

kim_pham — Mon, 31 Mar 2014 21:08:52 GMT

Hi All,

So that mean only autocad has this problem and conflict with other softwares. Softwares like Adobe photoshop, Microsoft Office never had this problem. I think autodesk should solved this problem for the autocad users, we don't have a lot of time for this research...

Thanks

Re: AutoCAD 2015 0xc0000142 Error occured.

kim_pham — Mon, 31 Mar 2014 21:11:36 GMT

I have the same problem like yours.

Re: AutoCAD 2015 0xc0000142 Error occured.

david.lau — Mon, 31 Mar 2014 21:12:33 GMT

AutoCAD now complies with stricter security needs found in Windows 8.1 Application Certification. Other 3rd party older programs are using an older dll and is not signed and therefore will cause the error. Based on our reports, Acrobat 9.x affects AutoCAD. Acrobat is an older program and it is using an older 'unsigned' dll.

Re: AutoCAD 2015 0xc0000142 Error occured.

kim_pham — Mon, 31 Mar 2014 21:14:48 GMT

I don't have Adobe Acrobat 9 Pro. I had Adobe Acrobat X Pro and it still have the same problem.
Thanks

Re: AutoCAD 2015 0xc0000142 Error occured.

TravisNave — Mon, 31 Mar 2014 21:18:51 GMT

@kim_pham wrote:

Hi All,

So that mean only autocad has this problem and conflict with other softwares. Softwares like Adobe photoshop, Microsoft Office never had this problem. I think autodesk should solved this problem for the autocad users, we don't have a lot of time for this research...

Thanks

@kim_pham, David is right. This is not an Autodesk problem as much as it is a 3rd party issue. Furthermore, I have had infinitely more problems with Acrobat and Office than I've ever had with Autodesk products. I have seen Adobe blow up Outlook in way that you cannot even imagine.

Re: AutoCAD 2015 0xc0000142 Error occured.

Anonymous — Tue, 01 Apr 2014 00:07:23 GMT

Hi.

I tested your solution but it was not solved.

I uninstalled all of Adobe product (Acrobat 9.5 capture extended and reader XI) but cad was not start (I'll tried several times but failed to start)

But Thank you for your reply.

Re: AutoCAD 2015 0xc0000142 Error occured.

Anonymous — Tue, 01 Apr 2014 08:12:12 GMT

I am also experiencing same error issue (0xc0000142)can some one at AutoCAD please help-resolve-fix?

Re: AutoCAD 2015 0xc0000142 Error occured.

Alfred.NESWADBA — Tue, 01 Apr 2014 09:00:18 GMT

Hi,

>> can some one at AutoCAD please help-resolve-fix?

What have you tried from the above suggestions? There is already help available, but you have not answered what you already tested and what your results were.

- alfred -

Re: AutoCAD 2015 0xc0000142 Error occured.

Anonymous — Tue, 01 Apr 2014 10:10:11 GMT

Finally. I succeed to install and start autocad 2015.

Format PC and reinstall windows 7 Pro x64 and install autocad 2015. lol

Finally, autocad 2015 is start normally.

I think autocad need some compatibility patch.

Re: AutoCAD 2015 0xc0000142 Error occured.

Anonymous — Tue, 01 Apr 2014 11:52:16 GMT

Hi Alfred I have tried all above suggestions to no avail and am now reinstalling AutoCAD Electrical 2014 because I don't have time for any more attempts

Re: AutoCAD 2015 0xc0000142 Error occured.

david.lau — Tue, 01 Apr 2014 13:23:39 GMT

Use Autoruns for Windows and check out the blog post below:

http://upandready.typepad.com/up_and_ready/2014/03/autocad-2015-application-error-0xc0000142-autoruns-for-windows-.html

Re: AutoCAD 2015 0xc0000142 Error occured.

Anonymous — Wed, 02 Apr 2014 09:58:49 GMT

I've the same problem.

I uninstalled Acrobat 9 extended, AutoCAD 2015 is working now.