topic Re: Maya Silent Install (Windows 10) Blocked by Autodesk Privacy Statement Modal Dialog in Installation & Licensing Forum

Maya Silent Install (Windows 10) Blocked by Autodesk Privacy Statement Modal Dialog

rick.shahid — Fri, 15 Apr 2022 16:48:37 GMT

While silently installing Maya 2022 (or 2023) on Windows 10 with the --silent command line switch, the Autodesk Privacy Statement dialog (see attached snip) blocks the process completion. How can I enable acceptance of the privacy statement via a silent install process?

Re: Maya Silent Install (Windows 10) Blocked by Autodesk Privacy Statement Modal Dialog

natasha.l — Tue, 19 Apr 2022 18:25:07 GMT

Hello @rick.shahid,

The Privacy Statement message is prompted after first launch as it is a prerequisite for each user to decline or agree.

There is a community post on the subject "How to Suppress the AutoDesk Privacy Statement ".

Please "Accept Solution" if a reply or replies have helped resolve the issue or answered your question, to help others in the community.

Re: Maya Silent Install (Windows 10) Blocked by Autodesk Privacy Statement Modal Dialog

rick.shahid — Tue, 19 Apr 2022 20:13:30 GMT

Hi @natasha.l,

The privacy dialog is popping up during silent / automated installation and it is blocking the completion of the installation process since there is no logged in user. A silent installation should not create a blocking / modal dialog.

Is there any additional command-line switch that can be added to Setup.exe --silient to suppress / accept the privacy statement?

Thanks.

Rick

Re: Maya Silent Install (Windows 10) Blocked by Autodesk Privacy Statement Modal Dialog

mdavis22569 — Mon, 02 May 2022 13:07:51 GMT

@rick.shahid

Were you able to get this resolved?

Re: Maya Silent Install (Windows 10) Blocked by Autodesk Privacy Statement Modal Dialog

rick.shahid — Mon, 02 May 2022 13:51:08 GMT

@mdavis22569,

no, this is still an open issue.

Re: Maya Silent Install (Windows 10) Blocked by Autodesk Privacy Statement Modal Dialog

mdavis22569 — Mon, 02 May 2022 13:59:17 GMT

So I'd recommend putting in a ticket about this:

https://knowledge.autodesk.com/contact-support