topic Re: verification email in Installation & Licensing Forum

verification email

Anonymous — Tue, 13 Jan 2015 17:08:46 GMT

Hi, I created an account but it says that I need to click the link in the verification email. But I haven't recieved any email from you. I kept trying to resend the email but still nothing appears in my email.

Re: verification email

jessica.t — Tue, 13 Jan 2015 19:10:32 GMT

Hi Spencer and welcome to the Autodesk Community!

I have manually activated your Education Community account. You should receive your confirmation email shortly, apologies for the inconvenience. If problems persist, please contact the education team directly by filling out this problem form.

Thank you!

Re: verification email

Anonymous — Sat, 14 Mar 2015 09:49:53 GMT

Hello,

Same problem. I created an account, but I did not receive any confirmation email from Autodesk. I resent it twice, still nothing since yesterday.

Re: verification email

lynn_zhang — Mon, 16 Mar 2015 05:50:59 GMT

Hi @Anonymous Welcome to Autodesk Community!

I have manually activated your Education Community account. You should receive your confirmation email shortly. Our apologies for the inconvenience. If problems still exist, please contact the Education Team directly by filling out this problem form.

Thank you!

Re: verification email

Anonymous — Mon, 14 Dec 2015 19:55:52 GMT

I am having a similar problem. I did recieve the verification email and clicked on the link. I was taken to the download page and a pop up box said I was verified and needed to login to install software. On login another pop up box said I needed to verify my email address. I tried to resend the verification email but no further emails have arrived.

Re: verification email

Anonymous — Sat, 16 Jan 2016 14:04:21 GMT

Hi. Having the same problem. I clicked the verification link and set up my account, but every time I try the download link it says I must verify my email. Help please.

Re: verification email

Anonymous — Mon, 18 Jan 2016 03:22:38 GMT

Hello, I'm trying to verify my email but I haven't received an email, when I click the "Resend" link I still don't get the email.

Re: verification email

Anonymous — Tue, 01 Mar 2016 14:46:41 GMT

I have also tried to verfiy my Education account with no luck yet. I have tried a number of times, and a verfication email has not yet arrived.

Many thanks!

Re: verification email

Anonymous — Mon, 21 Mar 2016 18:43:12 GMT

Hello,

im having problems with verification email. I was using 3ds max 2015 win10/64 version before, but i bought new computer and now when i want to download 3ds max it asks me for verification. I didnt recieve any verification email so i sent a ticket to support. First time i recieved response within 2 hours and it sayed:

Thank you for contacting the Autodesk Education Community Support Team.

Your request (#219209) - has been received, and a specialist will review your case and contact you within 24 hours.

You may add information to your Case by simply replying to this email.

After that i didnt recieve any email from autodesk so i asked for help once more, without response.

Could you please send me verification email manually?

Thank you

Re: verification email

Anonymous — Fri, 25 Mar 2016 02:07:11 GMT

I'm having the same problem; however, I was wondering this issue has to do with the fact that I'm using my own personal email rather than my school email since my school email settings doesn't receive/send emails from/to outside the school email server.

Re: verification email

Anonymous — Fri, 25 Mar 2016 02:08:01 GMT

I'm having the same problem; however, I was wondering if this issue has to do with the fact that I'm using my own personal email rather than my school email since my school email settings doesn't receive/send emails from/to outside the school email server.

Re: verification email

Anonymous — Sat, 23 Apr 2016 05:42:32 GMT

I am having the same issue. I have contacted the support center, but have not had any luck in verifying my student email.

Re: verification email

Anonymous — Mon, 25 Apr 2016 00:52:45 GMT

I'm having the same problem. Resent the verification email but still have not recieved it.

Re: verification email

Anonymous — Mon, 25 Apr 2016 08:15:02 GMT

After few tries i finally recieved verification email so just keep trying.

Re: verification email

Anonymous — Mon, 25 Apr 2016 19:04:50 GMT

hi, im having the same problem

Re: verification email

Anonymous — Thu, 07 Jul 2016 16:32:22 GMT

Same problem, and have been waiting for 2 weeks for an email.

Re: verification email

Mark.Lancaster — Thu, 07 Jul 2016 16:40:40 GMT

@Anonymous

Welcome to the community..

Is this a student license or a commercial (purchased) license?

Re: verification email

Anonymous — Sun, 10 Jul 2016 19:38:08 GMT

hi!the same problem.I havent receive any email yet.I tried 3 or 4 times but still nothing appears.thank you!

Re: verification email

Mark.Lancaster — Sun, 10 Jul 2016 21:54:29 GMT

@Anonymous

Welcome to the community...

I will ask again... IS this a commercial (paid) or student/educational (free) license?

Re: verification email

Anonymous — Tue, 12 Jul 2016 03:22:03 GMT

I cannot receive the verify e-mail when I create the the Education Community account.
When I login is showing "EmailNotVerified"
This is my registrar e-mail for your information.

i click many time to resend but never receive the verify e-mail

Case No. - 11970798

account: lipace_softreg@ouhk.edu.hk

Thanks.