topic Re: Installation Error: "1: 5 2: Failed to load FNP_ACT_InstallerCA.dll. 3: in Installation & Licensing Forum

Installation Error: "1: 5 2: Failed to load FNP_ACT_InstallerCA.dll. 3: 5"

Anonymous — Thu, 05 Mar 2015 18:51:21 GMT

I have been unable to install any Autodesk products on two different Win 8.1 x64 systems due to the dll-error referenced in the subject. Is this a known issue/is there a fix?

Thanks!

Re: Installation Error: "1: 5 2: Failed to load FNP_ACT_InstallerCA.dll. 3:

TravisNave — Thu, 05 Mar 2015 19:38:36 GMT

Are you disabling anti-virus, UAC, and installing with local admin rights?

Re: Installation Error: "1: 5 2: Failed to load FNP_ACT_InstallerCA.dll. 3:

Anonymous — Thu, 05 Mar 2015 20:25:52 GMT

Yes on all fronts. I've tried the web-installer and also the full browser download methods.

Thanks!

-Eric

Re: Installation Error: "1: 5 2: Failed to load FNP_ACT_InstallerCA.dll. 3:

david.lau — Thu, 05 Mar 2015 20:45:36 GMT

Can you try this:

http://upandready.typepad.com/up_and_ready/2014/01/error-1-5-2-adlmpitsetproductinformation-failed-3-2-security-permissions.html

Can you attach a screen capture?

Re: Installation Error: "1: 5 2: Failed to load FNP_ACT_InstallerCA.dll. 3:

Anonymous — Thu, 05 Mar 2015 23:26:19 GMT

Enabling full permissions to "Everyone" in "C:\ProgramData\Autodesk\Adlm" fixed the issue. Many thanks!!

-Eric

Re: Installation Error: "1: 5 2: Failed to load FNP_ACT_InstallerCA.dll. 3:

Flexcut — Thu, 17 Nov 2016 16:40:49 GMT

I have the same problem with Building Suite 2017
Enabling full permissions to "Everyone" in "C:\ProgramData\Autodesk\Adlm" does not work.
What can I do for this problem?
See the screen capture
TKS
Angelo

Re: Installation Error: "1: 5 2: Failed to load FNP_ACT_InstallerCA.dll. 3:

Flexcut — Thu, 17 Nov 2016 17:53:14 GMT

this is the log file

Angelo

Re: Installation Error: "1: 5 2: Failed to load FNP_ACT_InstallerCA.dll. 3:

vv_t — Thu, 08 Dec 2016 12:47:47 GMT

Have you finde solution for the problem? The same problem and no solution.

Only pirate portable copy 🙂

Re: Installation Error: "1: 5 2: Failed to load FNP_ACT_InstallerCA.dll. 3:

Anonymous — Fri, 21 Jul 2017 18:58:41 GMT

Adding full permissions did not work for me either. Any other solutions?

Error message from log file is MSI (s) (9C!FC) [13:50:00:462]: Product: ACAD Private -- 1: 5 2: ERROR : Failed to load FNP_ACT_InstallerCA.dll. 3: 5

Re: Installation Error: "1: 5 2: Failed to load FNP_ACT_InstallerCA.dll. 3:

Mark.Lancaster — Fri, 21 Jul 2017 19:03:15 GMT

@Anonymous

Welcome to the Autodesk User's Community..

How are you installing your product? Can you provide the setup.log file instead? Make sure to remove any sensitive info like your serial # from the log before you post.

Re: Installation Error: "1: 5 2: Failed to load FNP_ACT_InstallerCA.dll. 3:

Anonymous — Fri, 21 Jul 2017 19:11:56 GMT

I'm installing from a web browser download. Although I've tried the online installer as well with the same error message.

UAC is disabled
Antivirus (Windows Defender) disabled
Added full permissions and ownership to C:\ProgramData\Autodesk

log attached.

Re: Installation Error: "1: 5 2: Failed to load FNP_ACT_InstallerCA.dll. 3:

Mark.Lancaster — Fri, 21 Jul 2017 19:41:44 GMT

That's not the log I need. It should have setup in the name

Update: Also did you review this article and the solution it provides?

Re: Installation Error: "1: 5 2: Failed to load FNP_ACT_InstallerCA.dll. 3:

Anonymous — Fri, 21 Jul 2017 19:15:07 GMT

attached setup log

Re: Installation Error: "1: 5 2: Failed to load FNP_ACT_InstallerCA.dll. 3:

Anonymous — Fri, 21 Jul 2017 19:54:03 GMT

I did review that article. It did not work either.

The only file of that name was in the appdata\local\temp directory which gets overwritten; I did replace it though.
No other location contains that file.

You did receive the correct log file yes?

Re: Installation Error: "1: 5 2: Failed to load FNP_ACT_InstallerCA.dll. 3:

Anonymous — Sat, 22 Jul 2017 16:44:48 GMT

Any updates or suggestions?

Re: Installation Error: "1: 5 2: Failed to load FNP_ACT_InstallerCA.dll. 3:

Anonymous — Tue, 25 Jul 2017 17:25:03 GMT

I was able to successfully install. I had to replace the Intel SSD with a Western Digital SSD then reinstall Windows 10 fresh. The first thing I did before any updates or drivers was install Autocad 2017 and it installed successfully.

Bad SSD? not sure, but it certainly suggests that.