topic Re: AutoCAD Activation in Installation & Licensing Forum

AutoCAD Activation

Anonymous — Fri, 24 Apr 2015 23:51:14 GMT

I am having difficulties getting AutoCAD to run. It opens, but closes abruptly while on the splash screen, Launching the trial works, but once activated, it begins crashing. See files here:
https://onedrive.live.com/redir?resid=9B606F15149592F9!13780&authkey=!AAqLC_E8WSWElCA&ithint=folder%2cavi

Re: AutoCAD Activation

david.lau — Mon, 27 Apr 2015 18:59:12 GMT

I would unintall the software, reboot and re-install it.

I would set the following before re-installing the software:

http://upandready.typepad.com/up_and_ready/2013/04/quick-start-general-installation-workflow.html\

Re-download the software using the instructions below:

http://knowledge.autodesk.com/customer-service/account-management/software-downloads/download-methods/education-community-download-methods/browser-download-method-for-education-community

Re: AutoCAD Activation

Anonymous — Mon, 27 Apr 2015 19:34:41 GMT

Unfortunately I have already tried all of that twice, to no avail. For some reason it works on another computer it is installed on.

Re: AutoCAD Activation

jessica.t — Mon, 27 Apr 2015 23:16:05 GMT

Hi @Anonymous - Can you confirm that your machine meets the listed AutoCAD System Requirements? Thanks!

Re: AutoCAD Activation

Anonymous — Mon, 27 Apr 2015 23:23:50 GMT

Yes, it does. It's a Dell Precision M6500. 1920 X 1200 screen resolution, Intel Core i7 Extreme Edition @ 2.9 Ghz. 6 GB RAM, discrete graphics. It runs Inventor fine, so I see no reason why I can't run AutoCAD.

Re: AutoCAD Activation

ukdxb012 — Mon, 27 Apr 2015 23:37:01 GMT

What version of AutoCAD is it? Have you also applied the latest Service Packs and finally have you tried Repairing the installation or Reinstalling from Add Remove Programs?

http://knowledge.autodesk.com/support/autocad/downloads

http://knowledge.autodesk.com/support/autocad/troubleshooting/caas/sfdcarticles/sfdcarticles/Recommended-uninstall-and-reinstall-procedures.html

Re: AutoCAD Activation

Anonymous — Mon, 27 Apr 2015 23:46:37 GMT

It is AutoCAD Mechanical 2016. It was installed as as suite. I have tried a repair install, as well as a reinstall of both the entire suite and AutoCAD by itself. THere are no service packs that I am aware of out for it yet.

UPDATE: I tried the "VLX Hotfix" out for AutoCAD 2016, it had no effect on the problem.

Re: AutoCAD Activation

david.lau — Tue, 28 Apr 2015 12:53:46 GMT

Can you send me the log files located here:

C:\ProgramData\Autodesk\AdLM

You can zip them before uploading...

http://upandready.typepad.com/up_and_ready/2012/12/tip-send-to-compressed-folder.html

Re: AutoCAD Activation

Anonymous — Wed, 29 Apr 2015 22:05:50 GMT

Please see the original post. THere is a link there to a OneDrive folder, containg a video of the problem and logs for both Inventor and AutoCAD Mechanical, for comparision. Inventor runs properly.

Re: AutoCAD Activation

Anonymous — Tue, 05 May 2015 21:55:53 GMT

SOLVED!

Even though the activation caused it, I had to reinstall my graphics driver after a BSOD, and that fixed it! I have an ATI FirePro M7820 if anyone finds this in the future having this problem. I simply used the automatic driver detector, and let it run.