topic Re: No Idea how to work with this new update installed without my permission in Installation & Licensing Forum

No Idea how to work with this new update installed without my permission

dr_mayls — Mon, 06 Jun 2022 15:32:06 GMT

Hello time ago new updated was installed automaticly when open application since then on I can not do nothing with my dessigns made with my oldest autocad. I send some emails to autocad to help me to recover the old sistem to work but nobody answer. I dont know what to do. Any idea? Thanks

Re: No Idea how to work with this new update installed without my permission

pendean — Tue, 07 Jun 2022 12:06:02 GMT

Please explain in more detail: newer AutoCAD software can open older files without any issues at all, unless your DWG files are damaged to start with of course.

Re: No Idea how to work with this new update installed without my permission

mdavis22569 — Tue, 07 Jun 2022 12:07:07 GMT

@dr_mayls

What installed without your permission?

You saying now files aren't opening?

Re: No Idea how to work with this new update installed without my permission

DarrenP — Tue, 07 Jun 2022 13:55:35 GMT

this post makes no sense

Autocad does not update automatically

Re: No Idea how to work with this new update installed without my permission

dr_mayls — Wed, 08 Jun 2022 07:14:26 GMT

Hello let me

Re: No Idea how to work with this new update installed without my permission

dr_mayls — Wed, 08 Jun 2022 07:22:39 GMT

Here again.... I got no problem to open my old files, the problem is to modify or draw new ones. My 2018 app was much more usefull. One day I start it and I find the application change it, different way to use the tools and commands and I dont leave any permission to install it!!! Since then I dont find tha way to use it so I dont do and I dont have time to learn. I write many times to autodesk support to recover my old app but no answer. This is whats have been done. Thanks for read me

Re: No Idea how to work with this new update installed without my permission

mdavis22569 — Wed, 08 Jun 2022 12:39:40 GMT

With a subscription you can use 2018 (till about April 2023 ) ... as it's part of the 5 previous version option.

You'd just have to go AVA.AUTODESK.COM and verify your subscription to get access to the 2 oldest versions.

But I'd at least look at maybe 2020 and try and get caught up with that version.

Re: No Idea how to work with this new update installed without my permission

pendean — Wed, 08 Jun 2022 12:55:54 GMT

@dr_mayls You or your boss or your IT installed a newer version: you will need to go talk to them about putting back your old version. Nothing like that happens automatically without someone actively doing so. Sorry.

So.. what exactly is so different and unusable? Explain, since we all use the same programs and none of us are crippled by the changes, you must have something way more specific in mind that so far you cannot seem to put in words.

Please try again. Or type in your native language if English is not it.

Re: No Idea how to work with this new update installed without my permission

mdavis22569 — Tue, 14 Jun 2022 14:54:07 GMT

@dr_mayls

Were you to get this all resolved?

Mike

Re: No Idea how to work with this new update installed without my permission

dr_mayls — Thu, 16 Jun 2022 13:39:26 GMT

Thanks for your answer but I dont find the way to solve that. As I say, one day I open my pad to make some arraingements in a design and I found it impossible to use it, the tool. No body touch my pad, I dont do nothing to change even my subsciption was the same, all was and still is so strange.

Thanks

Re: No Idea how to work with this new update installed without my permission

mdavis22569 — Fri, 17 Jun 2022 11:03:24 GMT

Try maybe a Reset to Default.

https://knowledge.autodesk.com/support/autocad/learn-explore/caas/sfdcarticles/sfdcarticles/How-to-reset-AutoCAD-to-defaults.html

Mike

Re: No Idea how to work with this new update installed without my permission

dr_mayls — Fri, 17 Jun 2022 15:06:39 GMT

thanks but I need it for mobile app (android) and this is not there

Re: No Idea how to work with this new update installed without my permission

dr_mayls — Fri, 17 Jun 2022 15:15:17 GMT

thanks, they say threre is no possible to get my first autodesk installed in 2017

Re: No Idea how to work with this new update installed without my permission

DarrenP — Fri, 17 Jun 2022 15:17:44 GMT

you should have said you were using the Autocad mobile for android in the first place

this would have helped getting you answers

Re: No Idea how to work with this new update installed without my permission

dr_mayls — Fri, 17 Jun 2022 15:24:06 GMT

Tools looks almost the same but change in execution and works different and ask all the times for coordenates and other complications. Before all was intuitive ans usefull and all do it with a single finger on the screen, so easy!!! I dont understand how can be changed, I'm the only who got acces to my pad and I never leave any permission to update it, it's unbelivable but is like I told. Thanks everybody

Re: No Idea how to work with this new update installed without my permission

dr_mayls — Fri, 17 Jun 2022 15:27:04 GMT

yes sorry I forguet

Re: No Idea how to work with this new update installed without my permission

pendean — Fri, 17 Jun 2022 16:10:19 GMT

@dr_mayls AutoCADMOBILE is literally different: and constantly changes. And for some reason the Android version is nothing but an interface for the AutoCADWEB software I believe (which also looks different and changes regularly too).

AutoCAD MOBILE also has a dedicated forum where the developers help users occasionally and they have an IDEAS forum where you can offer up suggestion https://forums.autodesk.com/t5/autocad-mobile/ct-p/225

This I&L forum is truly NOT for that package you are wanting help with. Sorry.

Now you know. Do you want your post moved to the correct forum, or are you going to just repost there?