topic Re: Invalid product key? in Installation & Licensing Forum

Invalid product key?

Anonymous — Mon, 05 Oct 2015 12:31:32 GMT

Hello,

I have recently had to upgrade my own computer and transfer a new 2016 license to mine. I successfully de-activated their license using the license transfer utility but when I type in the serial code and Product key into mine I get an invalid product key error? I am using the correct key but it won't register.

Desperate help needed.

Many thanks,

Jack

RE: Invalid product key?

Otto — Mon, 05 Oct 2015 13:52:10 GMT

Hello jack and welcome to the Autodesk community!

It looks like you're getting an "Invalid Serial Number” message or having trouble with your product key while trying to register and activate your Autodesk software. The following article(s) should help you resolve the problem:

Click Top reasons why you may get a Serial Number Error during Activation

And check Error: "Invalid serial number" (standalone activation)

For product key information: Finding Serial Numbers & Product Keys

If you’re having an issue with your product key, please make sure that you are using the correct one for your product (especially if your product comes from a suite). Finally, you should type then numbers and letters in. We do not recommend copy/paste.

If you are still having issues activating your product, you may visit our Activation Contact Us page and submit your inquiry there.

If this information was helpful, please consider marking it as an Accepted Solution by clicking on the "Accept as Solution" link, below. Taking a moment to do this will help others with similar questions find useful answers. Thank you!

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If this answer missed the mark, please let us know so that other community members can lend a hand. Any additional details might help, too: consider including relevant screenshots, log files, error messages, or system specs.

Re: Invalid product key?

TravisNave — Mon, 05 Oct 2015 14:59:46 GMT

Here is the list of 2016 product keys:

http://knowledge.autodesk.com/customer-service/installation-activation-licensing/get-ready/find-serial-number-product-key/product-key-look/2016-product-keys

Make sure you are trying it in and not copy/paste.

Re: Invalid product key?

sureshchotrani — Wed, 07 Oct 2015 10:27:22 GMT

Product Key are different for different suites, if you have AutoCAD with AutoCAD Design suite then product key will be different when compare to plain AutoCAD.

Re: Invalid product key?

Anonymous — Mon, 14 Dec 2015 09:10:31 GMT

Thank you very much

Re: Invalid product key?

Anonymous — Sat, 23 Apr 2016 18:26:53 GMT

Hello,
my product key is 001H1 as it's written on the email, but it doesn't work...
I tried also with 781H1 but it doesn't work too.
Desperate help needed.
Many thanks
Emiliano

Re: Invalid product key?

Mark.Lancaster — Sat, 23 Apr 2016 21:10:47 GMT

@Anonymous

You need to indicate which Autodesk product or suite that you have and the version as well. Each product and version has its own product key informaiton.

And welcome to the community and hopefully my (or someone else) reply will be beneficially to you.

As a reminder, this is a world wide (public) user forum where users are assisting others. In addition do not post, attach screen shots, or share any personal information (such as your serial #) here.