topic RE: HELP! INSTALLATION FAIL! in Installation & Licensing Forum

HELP! INSTALLATION FAIL!

Anonymous — Mon, 21 Dec 2015 19:06:32 GMT

I've downloaded Inventor Professional, the free one for students, many times on my computer AND laptop however they wont install!

First I assumed I downloaded the wrong version because I have Windows 10 so then I decided to download Inventor 2016. I got to the point where I could install the different components of Inventor, and then a window would popup with the components and next to them a red X saying installation failed.

I really want to download Inventor and I don't understand why it cannot install, my computer meets all the system requirements.

Please Help!

There is a picture attached.

RE: HELP! INSTALLATION FAIL!

Otto — Mon, 21 Dec 2015 19:18:15 GMT

Hello archananeupane and welcome to the Autodesk community!

It looks like you are stuck at the activation/installation step while attempting to download software, or are having problems with starting your software immediately after installing. The following article(s) should help you resolve the problem:

Communication Failure message during download and installation - Note that this article also provides alternate downloading and installation methods.

Application Manager Update stuck at installing

In order to manually activate your software (in cases where the activation appears stuck), please refer to Manually Activating Your Autodesk Software.

If the activation window is not displayed, others have resolved this by completely uninstalling and reinstalling their software. Please refer to How to Remove all Software from a Windows System for assistance.

If this information was helpful, please consider marking it as an Accepted Solution by clicking on the "Accept as Solution" link, below. Taking a moment to do this will help others with similar questions find useful answers. Thank you!

Kudos (click on the link or the "thumbs-up!" icon), are also gratefully received! (Even a bot likes praise.)

If this answer missed the mark, please let us know so that other community members can lend a hand. Any additional details might help, too: consider including relevant screenshots, log files, error messages, or system specs.

Re: HELP! INSTALLATION FAIL!

TravisNave — Tue, 22 Dec 2015 16:36:03 GMT

Windows 10 is not yet supported. But that doesn't mean it won't work. Post your installation log file so I can take a look to see why it is failing.

Thanks!