topic Re: RE: Activation issue various erros in Installation & Licensing Forum

Activation issue various erros

Anonymous — Sat, 16 Jan 2016 00:19:48 GMT

I have been having issues trying to Activate the Autodesk Entertainment Creation Suite. I have all the info right, but it keeps asking for administrator permission. Not sure what's going on. I have a screen cast below on youtube (unlisted - please keep it that way),

https://youtu.be/Ntjx5_xAQGY

A few factors which may/may not be important.

I am on a windows 10 machine - my login credentials are different than my Autodesk ones
I purchased the license in Canada through my company, but I am currently in Taiwan.
The local ISP uses floating IPs
I have a license for the 2013 Entertainment suite. After ggetting errors I attempted to completely uninstall everything, including components and started with a clean install.

Some Errors

-104

Unable to initial adlm

RE: Activation issue various erros

Otto — Sat, 16 Jan 2016 00:20:20 GMT

Hello BlairZettl5486

It looks like you are experiencing issues with your product on Windows 10 or want to know which Autodesk products are supported on Windows 10. Community members with similar questions found the following article(s) useful:

Windows 10 support for Autodesk products

Other threads about Windows 10 support

Change your mind about Windows 10? Here's how you can roll back

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Re: RE: Activation issue various erros

Anonymous — Sat, 16 Jan 2016 00:27:22 GMT

I used the Trial license without any issues. Both Maya and Motionbuilder worked very well.

Re: RE: Activation issue various erros

Anonymous — Sat, 16 Jan 2016 03:29:00 GMT

OK, I fixed this by deleted Autodesk Direct Connect and all the associated components using Revo Uninstaller Pro. Both Maya and Motionbuilder load fine now! Took 2 days to find this solution. Hope it helps others.