topic inaccessible license from AutoCAD Plant 3D in Installation & Licensing Forum

inaccessible license from AutoCAD Plant 3D

cogoke — Wed, 28 Sep 2022 11:45:27 GMT

My AutoCAD Plant 3D can't access my license as I recently renewed it as you can see from the screenshot attached.

Some weeks before the expiration date I have been getting a warning sign of account logoff if I don't connect to internet. I have unrestricted internet access to the site and cant fashion out what the problem could be.

Please I need support as my work is temporary shut down.

Best Regards

Cyril.Ogoke

PMB-5151, East west expressway,

Port Harcourt, Nigeria

Cell: +234-80-36740889 +234-80-57001787

Ext:4754

Re: inaccessible license from AutoCAD Plant 3D

natasha.l — Tue, 15 Nov 2022 19:48:52 GMT

Hello @cogoke,

I recommend verifying that all product updates including licensing updates are applied from your Autodesk account.

Also set exceptions to your network to allow Autodesk urls to pass through, "Which URLs/Protocols need to be allowed for Autodesk Subscription Licensing".

Please "Accept Solution" if a reply or replies have helped resolve the issue or answered your question, to help others in the community.

Re: inaccessible license from AutoCAD Plant 3D

mdavis22569 — Tue, 15 Nov 2022 21:12:51 GMT

@cogoke

About the error itself:

https://knowledge.autodesk.com/support/autocad/troubleshooting/caas/sfdcarticles/sfdcarticles/The-required-connection-to-Autodesk-for-license-validation-could-not-be-established-on-the-Let-s-Get-Started-screen-when-launching-an-Autodesk-software.html

Which as Natasha posted requires those URL's