topic Problem install revit 2016 to windows 10 in Installation & Licensing Forum

Problem install revit 2016 to windows 10

Anonymous — Fri, 25 Mar 2016 13:15:00 GMT

I have problem downloading revit 2016 student version to my acer i7 64 bits laptop, attached printscreen image. how can I get it install?

RE: Problem install revit 2016 to windows 10

Otto — Fri, 25 Mar 2016 14:58:12 GMT

Hello alicia_tph and welcome to the Autodesk community!

It looks like you are having Revit installation issues. Community members with similar questions found the following article(s) useful:

For issues with Revit Server, please see the System Requirements for Revit Server.

If you are installing on Windows 10, please check that your product is compatible.

Software & Downloads

Downloading Previous Versions of Autodesk Software Using the Virtual Agent (Please be sure to disable your firewall and anti-virus before downloading)

Performing a Clean Uninstall

If this information was helpful, please consider marking it as an Accepted Solution by clicking on the "Accept as Solution" link, below. Taking a moment to do this will help others with similar questions find useful answers. Thank you!

Kudos (click on the link or the "thumbs-up!" icon), are also gratefully received! (Even a bot likes praise.)

If this answer missed the mark, please let us know so that other community members can lend a hand. Any additional details might help, too: consider including relevant screenshots, log files, error messages, or system specs.

Re: Problem install revit 2016 to windows 10

RDAOU — Fri, 25 Mar 2016 17:03:41 GMT

Hello @Anonymous

If you did not manage to resolve the installation issue yet; try the following:

Pre-Installation Check

Logged on as an Administrator.
Disable your Antivirus and firewall software.
Disable UAC (User Account Control) If you don't know how; see LINK HERE
Add autodesk.com to your internet security Trusted Sites safe/white list.
Empty your TEMP folder.

To open the TEMP folder, type %TEMP% in the address bar of Windows Explorer and hit Enter. If prompted, you may ignore any files that are currently in use.
Alternatively; run Disk Cleanup (you can type Disk Cleanup in the windows run command) and clean all temp, web, and installation files)

Download and Installation

Download and install the software from Autodesk Virtual Agent

click through the links to the download section of the product you need. It will download in parts (either single or multiple depending on the software). When you extract (double click) the istalled Part 1 you will be prompted to extract to C:\Autodesk (preserve this location). Once the extraction is finished the installation should start...from that point on it is straight forward

Note: If you receive any further error...locate the installation log file in the temp folder %TEMP% and attach it in a reply to this post

Should this reply help in resolving the installation issue; please mark is with ACCEPT AS SOLUTION...KUDOS also welcomed (only if this reply helps)

Re: Problem install revit 2016 to windows 10

TravisNave — Mon, 28 Mar 2016 21:35:03 GMT

You should post your installation log instead of screen grabs. But I suspect it might be the Medium Resolution Libraries failing.

https://knowledge.autodesk.com/support/autocad/troubleshooting/caas/sfdcarticles/sfdcarticles/How-to-install-the-Autodesk-Medium-Resolution-Materials-Image-Library.html

Try getting them there and installing again. If it fails again, post the log.

Good Luck!

Re: Problem install revit 2016 to windows 10

Anonymous — Mon, 25 Apr 2016 23:43:53 GMT

Hello Mr. Travis Nave,

I have seen your posts on this issue and I have dissabled firewall UAC etc.

I have windows 10 Home intel i7 CPU 32 GB ram (NEW COMPUTER) but I have no luck installing Autocad 2017 and Revit 2017! I've tried to install several times. On another post, you talk about the setup.ini file to edit but I have no idea where to find this file. Anyway PLEASE help me and let me know what is my install problem (I see 1603 error and 1619

Here is a copy of my log report, please respond as soon as possible.

2016/4/25:13:30:52 Maquito DESKTOP-4FJOVL3 === Setup started on DESKTOP-4FJOVL3 by Maquito ===
2016/4/25:13:30:52 Maquito DESKTOP-4FJOVL3 Path_Length: 162
2016/4/25:13:30:52 Maquito DESKTOP-4FJOVL3 Current Directory C:\Users\Maquito\AppData\Local\Temp\_AI9583.tmp
2016/4/25:13:30:52 Maquito DESKTOP-4FJOVL3 Launch
2016/4/25:13:30:53 Maquito DESKTOP-4FJOVL3 Download Play SETUPMARKER http://edutrial.autodesk.com/NET17SWDLD/2017/ACD/WI/{12D55A88-A908-4C16-A40A-90D9D60A01F4}/SETUPMARKER_x64.tar.lzma2
2016/4/25:13:30:53 Maquito DESKTOP-4FJOVL3 Download Complete SETUPMARKER http://edutrial.autodesk.com/NET17SWDLD/2017/ACD/WI/{12D55A88-A908-4C16-A40A-90D9D60A01F4}/SETUPMARKER_x64.tar.lzma2
2016/4/25:13:30:54 Maquito DESKTOP-4FJOVL3 Download Play SETUP_CONFIG http://edutrial.autodesk.com/NET17SWDLD/2017/ACD/WI/{12D55A88-A908-4C16-A40A-90D9D60A01F4}/SETUP_x64.tar.lzma2
2016/4/25:13:31:17 Maquito DESKTOP-4FJOVL3 Download Complete SETUP_CONFIG http://edutrial.autodesk.com/NET17SWDLD/2017/ACD/WI/{12D55A88-A908-4C16-A40A-90D9D60A01F4}/SETUP_x64.tar.lzma2
2016/4/25:13:31:17 Maquito DESKTOP-4FJOVL3 Install CustomCallback Info Invoking custom callback for details: [SETUP] CB_FUNC=CustomPlatformCheck CB_SOURCE=C:\Users\Maquito\AppData\Local\Temp\_AI9583.tmp\Setup\AcSetup.dll
2016/4/25:13:31:17 Maquito DESKTOP-4FJOVL3 Install CustomCallback Info Custom callback response: Status=0 SUCCECSS Title= Message= URLTitle= URLLink=
2016/4/25:13:31:18 Maquito DESKTOP-4FJOVL3 PageOpen LaunchDialog
2016/4/25:13:31:25 Maquito DESKTOP-4FJOVL3 PageOpen LicenseDialog
2016/4/25:13:31:25 Maquito DESKTOP-4FJOVL3 PageOpen ProductInfoDialog
2016/4/25:13:31:25 Maquito DESKTOP-4FJOVL3 PageOpen ProductSelectionDialog2
2016/4/25:13:31:36 Maquito DESKTOP-4FJOVL3 PageOpen FullProgressDialog
2016/4/25:13:31:36 Maquito DESKTOP-4FJOVL3 Download Play STARTMARKER http://edutrial.autodesk.com/NET17SWDLD/2017/ACD/WI/{12D55A88-A908-4C16-A40A-90D9D60A01F4}/STARTMARKER_x64.tar.lzma2
2016/4/25:13:31:36 Maquito DESKTOP-4FJOVL3 Download Complete STARTMARKER http://edutrial.autodesk.com/NET17SWDLD/2017/ACD/WI/{12D55A88-A908-4C16-A40A-90D9D60A01F4}/STARTMARKER_x64.tar.lzma2
2016/4/25:13:31:36 Maquito DESKTOP-4FJOVL3 Download Play UCRT http://edutrial.autodesk.com/NET17SWDLD/2017/ACD/WI/{12D55A88-A908-4C16-A40A-90D9D60A01F4}/UCRT_x86.tar.lzma2
2016/4/25:13:31:38 Maquito DESKTOP-4FJOVL3 Download Complete UCRT http://edutrial.autodesk.com/NET17SWDLD/2017/ACD/WI/{12D55A88-A908-4C16-A40A-90D9D60A01F4}/UCRT_x86.tar.lzma2
2016/4/25:13:31:38 Maquito DESKTOP-4FJOVL3 Installing Universal C Runtime (KB3118401): "C:\Autodesk\WI\Autodesk AutoCAD 2017\3rdParty\ucrt\AdUcrtInstaller.exe" /S
2016/4/25:13:31:38 Maquito DESKTOP-4FJOVL3 Install Universal C Runtime (KB3118401) Succeeded
2016/4/25:13:31:39 Maquito DESKTOP-4FJOVL3 Download Play VCREDIST2015X86 http://edutrial.autodesk.com/NET17SWDLD/2017/ACD/WI/{12D55A88-A908-4C16-A40A-90D9D60A01F4}/VCREDIST2015X86.tar.lzma2
2016/4/25:13:31:42 Maquito DESKTOP-4FJOVL3 Download Complete VCREDIST2015X86 http://edutrial.autodesk.com/NET17SWDLD/2017/ACD/WI/{12D55A88-A908-4C16-A40A-90D9D60A01F4}/VCREDIST2015X86.tar.lzma2
2016/4/25:13:31:42 Maquito DESKTOP-4FJOVL3 Installing Microsoft Visual C++ 2015 Redistributable (x86): "C:\Autodesk\WI\Autodesk AutoCAD 2017\3rdParty\x86\VCRedist\2015\vcredist_x86.exe" /install /quiet /norestart /log C:\Users\Maquito\AppData\Local\Temp\vcredist_x86_2015.log
2016/4/25:13:31:43 Maquito DESKTOP-4FJOVL3 Install Microsoft Visual C++ 2015 Redistributable (x86) Succeeded
2016/4/25:13:31:43 Maquito DESKTOP-4FJOVL3 Download Play VCREDIST2015X64 http://edutrial.autodesk.com/NET17SWDLD/2017/ACD/WI/{12D55A88-A908-4C16-A40A-90D9D60A01F4}/VCREDIST2015X64.tar.lzma2
2016/4/25:13:31:46 Maquito DESKTOP-4FJOVL3 Download Complete VCREDIST2015X64 http://edutrial.autodesk.com/NET17SWDLD/2017/ACD/WI/{12D55A88-A908-4C16-A40A-90D9D60A01F4}/VCREDIST2015X64.tar.lzma2
2016/4/25:13:31:46 Maquito DESKTOP-4FJOVL3 Installing Microsoft Visual C++ 2015 Redistributable (x64): "C:\Autodesk\WI\Autodesk AutoCAD 2017\3rdParty\x64\VCRedist\2015\vcredist_x64.exe" /install /quiet /norestart /log C:\Users\Maquito\AppData\Local\Temp\vcredist_x64_2015.log
2016/4/25:13:31:46 Maquito DESKTOP-4FJOVL3 Install Microsoft Visual C++ 2015 Redistributable (x64) Succeeded
2016/4/25:13:31:47 Maquito DESKTOP-4FJOVL3 Download Play DIRECTX http://edutrial.autodesk.com/NET17SWDLD/2017/ACD/WI/{12D55A88-A908-4C16-A40A-90D9D60A01F4}/DIRECTX.tar.lzma2
2016/4/25:13:31:50 Maquito DESKTOP-4FJOVL3 Download Complete DIRECTX http://edutrial.autodesk.com/NET17SWDLD/2017/ACD/WI/{12D55A88-A908-4C16-A40A-90D9D60A01F4}/DIRECTX.tar.lzma2
2016/4/25:13:31:50 Maquito DESKTOP-4FJOVL3 Installing DirectX Runtime: "C:\Autodesk\WI\Autodesk AutoCAD 2017\3rdParty\DirectX\DXSETUP.exe" /silent
2016/4/25:13:31:52 Maquito DESKTOP-4FJOVL3 Install DirectX Runtime Succeeded
2016/4/25:13:31:53 Maquito DESKTOP-4FJOVL3 Download Play CM http://edutrial.autodesk.com/NET17SWDLD/2017/ACD/WI/{12D55A88-A908-4C16-A40A-90D9D60A01F4}/CM.tar.lzma2
2016/4/25:13:32:30 Maquito DESKTOP-4FJOVL3 Download Aborted CM http://edutrial.autodesk.com/NET17SWDLD/2017/ACD/WI/{12D55A88-A908-4C16-A40A-90D9D60A01F4}/CM.tar.lzma2
2016/4/25:13:32:30 Maquito DESKTOP-4FJOVL3 Install Autodesk Material Library 2017 Failed Download Failed, Installation aborted, Result=1603
2016/4/25:13:32:30 Maquito DESKTOP-4FJOVL3 Rollback DirectX Runtime Failed Failure is ignored, Result=1619
2016/4/25:13:32:30 Maquito DESKTOP-4FJOVL3 Rollback Microsoft Visual C++ 2015 Redistributable (x64) Failed Failure is ignored, Result=1619
2016/4/25:13:32:30 Maquito DESKTOP-4FJOVL3 Rollback Microsoft Visual C++ 2015 Redistributable (x86) Failed Failure is ignored, Result=1619

Re: Problem install revit 2016 to windows 10

Anonymous — Thu, 20 Oct 2016 16:03:45 GMT

I am having the same issue. I have followed suggestions in this thread and am still finding it impossible to successfully download the student version of Revit 2016 on my new Windows 10 (home) laptop. When I attempt the download it says "Installation complete. Some products failed to install." Those products that failed to install are: Autodesk Revit 2016 and Autodesk Revit Content Libraries 2016.

Re: Problem install revit 2016 to windows 10

Mark.Lancaster — Thu, 20 Oct 2016 16:09:47 GMT

@Anonymous

Welcome to the community..

Did you download and install using the Autodesk Virtual Agent? If not then

Download and install per:

1. Access the Autodesk Virtual Agent and follow the download links to your product.
2. Download all of the parts (some applications only have a single part to download) for your product first. Do not continue until all of the parts have fully downloaded.
3. Navigate to your download folder location and extract (double click) part _001_00X.sfx.exe (or the single file download).
4. In a few seconds the extraction will start and prompt you to extract to C:\Autodesk.
5. Once the extraction is finished, the installation will automatically start.
6. Follow the installation steps for your product

If you want the full recommended installation steps, click on the installation link in my signature.

However if the installation does fail using this method, please post your installation log file here so we can review it. Posting info: Sometimes installation log files contain personal information such as your serial #. Prior to posting your log file please make sure to remove such info.

Good luck on your installation and report back on your progress.

Re: Problem install revit 2016 to windows 10

Anonymous — Thu, 20 Oct 2016 19:45:11 GMT

Thank you so much, Mark. The Autodesk Virtual Agent in tandem with your suggestions worked perfectly.